04-17-2013 11:54 PM - edited 03-07-2019 12:53 PM
Hello,
I been looking for this error for a while but as far as i been reading, all i know is that could be a hardweare or sofwear issue. Is this true? Or what does this means?
System returned to ROM by bus error at PC 0x23C365CC, address 0xB0D0AF9 at 10:18:15 CUU Wed Apr 17 2013
System restarted at 10:20:15 CUU Wed Apr 17 2013
System image file is "flash0:c2900-universalk9-mz.SPA.152-4.M2.bin"
Last reload type: Normal Reload
Last reload reason: bus error at PC 0x23C365CC, address 0xB0D0AF9
Start End Size(b) Class Media Name
0x0D000000 0x0FFFFFFF 50331648 Iomem R/W iomem
0x20000000 0x2CFFFFFF 218103808 Local R/W main
0x21003C58 0x26D9BD77 98140448 IText R/O main:text
0x26D9F380 0x2B6DE77F 76805120 IData R/W main:data
Mother board;
Slot 0:
C2921 Mother board 3GE, integrated VPN and 4W Port adapter, 12 ports
Port adapter is analyzed
Port adapter insertion time 00:38:01 ago
PCB Serial Number : FOC17063MJQ
Hardware Revision : 1.0
Part Number : 73-11835-11
Top Assy. Part Number : 800-30794-07
Board Revision : A0
Deviation Number : 130603
Fab Version : 03
Product (FRU) Number : CISCO2921/K9
Version Identifier : V08
CLEI Code : CMMHS10ARB
Processor type : C2
Chassis Serial Number : FTX1710AL3X
Chassis MAC Address : 4c4e.35e9.4920
System was restarted by bus error at PC 0x23C365CC, address 0xB0D0AF9 at 10:18:15 CUU Wed Apr 17 2013
C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(4)M2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Compiled Wed 07-Nov-12 14:08 by prod_rel_team
Image text-base: 0x2100C458, data-base: 0x26DA7B80
sh context output
Stack trace from system failure:
FP: 0x32B3BDE0, RA: 0x23C365CC
FP: 0x32B3BE28, RA: 0x26D8EFB0
FP: 0x32B3BE48, RA: 0x258527D0
FP: 0x32B3BE78, RA: 0x25805F5C
FP: 0x32B3BEB0, RA: 0x25A35DA4
FP: 0x32B3BEE0, RA: 0x25A3611C
FP: 0x32B3BF20, RA: 0x23C270A0
FP: 0x32B3BF38, RA: 0x23C27084
Fault History Buffer:
C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(4)M2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Compiled Wed 07-Nov-12 14:08 by prod_rel_team
Signal = 10, Code = 0x10, Uptime 1w4d
$0 : 00000000, AT : 2B6E0000, v0 : 00000000, v1 : 2A450F14
a0 : 2A360000, a1 : 00000000, a2 : 00000001, a3 : 2A450000
t0 : 2A450000, t1 : 00000000, t2 : 00000042, t3 : 00000000
t4 : 00000042, t5 : 00000000, t6 : 00000000, t7 : 00000000
s0 : 00000042, s1 : 258527C8, s2 : 0B0D0B0D, s3 : 2ABD0000
s4 : 29CC0000, s5 : 29C60000, s6 : 00000000, s7 : 00000000
t8 : 00000000, t9 : 21018630, k0 : 504080E1, k1 : FFFFFFFE
gp : 2B6EE3E0, sp : 32B3BDE0, s8 : 00000000, ra : 23C365B0
EPC : 23C365CC, SREG : 50009FE3, Cause : 00000010
Error EPC : 7BCD8C59, BadVaddr : 0B0D0AF9
TEXT_START : 0x2100C458
DATA_START : 0x26DA7B80
10:18:14 CUU Wed Apr 17 2013: Address Error (load or instruction fetch) exception, CPU signal 10, PC = 0x23C365CC
--------------------------------------------------------------------
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
--------------------------------------------------------------------
-Traceback= 0x23C2AA4Cz 0x26D83430z 0x25846C50z 0x257FA3DCz 0x25A2A224z 0x25A2A59Cz 0x23C1B520z 0x23C1B504z
this is all i know for now!!!!!
04-18-2013 07:23 AM
Is there a crashinfo file that was produced when the problem happened? If so it might have additional information that would be helpful.
The information in your post suggests that it is more likely software than hardware. But we do not have enough information to be sure about this. The best thing to do would be to open a case with Cisco TAC. They will be in much better position to give you an authoritative answer on this.
HTH
Rick
04-18-2013 07:26 AM
Hi Karim,
I shall get back on this to you by tommorow quite tired today.
Regards
Inayath
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