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Critical log messages are happandding constantly

석광원
Level 1
Level 1

Hi,

Critical log messages are happandding constantly


=== log message ===

Mar 22 19:27:38 KST: %SYSTEM_CONTROLLER-SP-3-EXCESSIVE_RESET: System Controller is getting reset so frequently
Mar 22 19:39:27 KST: %SYSTEM_CONTROLLER-SP-3-EXCESSIVE_RESET: System Controller is getting reset so frequently
Mar 22 19:51:16 KST: %SYSTEM_CONTROLLER-SP-3-EXCESSIVE_RESET: System Controller is getting reset so frequently
Mar 22 20:03:05 KST: %SYSTEM_CONTROLLER-SP-3-EXCESSIVE_RESET: System Controller is getting reset so frequently

I could'nt find this message on the cisco websit.


Router#show version


Cisco Internetwork Operating System Software
IOS (tm) s222_rp Software (s222_rp-ENTSERVICESK9_WAN-M), Version 12.2(18)SXF15a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by cisco Systems, Inc.
Compiled Mon 20-Oct-08 18:59 by kellythw
Image text-base: 0x40101040, data-base: 0x42C78610

ROM: System Bootstrap, Version 12.2(17r)S1, RELEASE SOFTWARE (fc1)
BOOTLDR: s222_rp Software (s222_rp-ENTSERVICESK9_WAN-M), Version 12.2(18)SXF15a, RELEASE SOFTWARE (fc1)

LNK2P_RT uptime is 10 weeks, 6 hours, 4 minutes
Time since LNK2P_RT switched to active is 10 weeks, 6 hours, 3 minutes
System returned to ROM by  power cycle (SP by power-on)
System restarted at 14:00:05 KST Tue Jan 11 2011
System image file is "disk0:s222-entservicesk9_wan-mz.122-18.SXF15a.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C6509 (R7000) processor (revision 2.0) with 458752K/65536K bytes of memory.
Processor board ID SCA044102KN
R7000 CPU at 300Mhz, Implementation 0x27, Rev 3.3, 256KB L2, 1024KB L3 Cache
Last reset from power-on
SuperLAT software (copyright 1990 by Meridian Technology Corp).
X.25 software, Version 3.0.0.
Bridging software.
TN3270 Emulation software.
8 Virtual Ethernet/IEEE 802.3 interfaces
48 FastEthernet/IEEE 802.3 interfaces
20 Gigabit Ethernet/IEEE 802.3 interfaces
381K bytes of non-volatile configuration memory.

32768K bytes of Flash internal SIMM (Sector size 512K).

Router#show module

Mod Ports Card Type                              Model              Serial No.
--- ----- -------------------------------------- ------------------ -----------
  1    2  Catalyst 6000 supervisor 2 (Active)    WS-X6K-SUP2-2GE    SAL08466156
  2    2  Catalyst 6000 supervisor 2 (Hot)       WS-X6K-SUP2-2GE    SAL08486LMK
  3   48  48-port 10/100 mb RJ45                 WS-X6148-RJ-45     SAL091592HC
  4    8  8 port 1000mb ethernet                 WS-X6408-GBIC      SAD043202U7
  5    8  8 port 1000mb GBIC Enhanced QoS        WS-X6408A-GBIC     SAL08455S74

Mod MAC addresses                       Hw    Fw           Sw           Status
--- ---------------------------------- ------ ------------ ------------ -------
  1  0011.935f.6300 to 0011.935f.6301   5.1   7.1(1)       12.2(18)SXF1 Ok
  2  0009.1258.0cb0 to 0009.1258.0cb1   5.1   7.1(1)       12.2(18)SXF1 Ok
  3  0013.c376.3774 to 0013.c376.37a3   5.0   8.3(1)       8.5(0.46)RFW Ok
  4  00b0.8e86.86bc to 00b0.8e86.86c3   2.6   5.4(2)       8.5(0.46)RFW Ok
  5  0012.7f26.82d8 to 0012.7f26.82df   3.1   5.4(2)       8.5(0.46)RFW Ok

Mod  Sub-Module                  Model              Serial       Hw     Status
---- --------------------------- ------------------ ----------- ------- -------
  1  Policy Feature Card 2       WS-F6K-PFC2        SAL08465YKP  3.5    Ok
  1  Cat6k MSFC 2 daughterboard  WS-F6K-MSFC2       SAL08321WDS  2.8    Ok
  2  Policy Feature Card 2       WS-F6K-PFC2        SAL08486KG4  3.5    Ok
  2  Cat6k MSFC 2 daughterboard  WS-F6K-MSFC2       SAL08290MT0  2.7    Ok

Mod  Online Diag Status
---- -------------------
  1  Pass
  2  Pass
  3  Pass
  4  Pass
  5  Pass

2 Replies 2

These logs were added from SXF release to print any system controller error in Mistral asic. (CSCed21601).

The log is sort of misleading in the wording "excessive resets", actually it just print message on single reset. But this indicates a HW error on the SUP. Probably a reseat should resolve it and if this error is consistent, consider replacing it.

Please rate the helpfulness of this post.

-
Sebastian Fernandez

hi Sebastian Fernandez

,

Thank you for your answer.

After checking the bug id (CSCed21601), I notified that  it has already fixed in the 12.2(18)SXF.

As you know, we are running IOS(s222-entservicesk9_wan-mz.122-18.SXF15a.bin).

Please let me know if you know how to check the Mistral asic ? and could you show me a documentary related to Mistral asic ?

Thanks.