Embedded-Service-Engine0/0, changed state to down

johan · ‎06-14-2017

Dear All,

In this morning I have case which make my router totally down, then I try to turn power off the button and turn power on my router and its solved, but I need to know what the root cause of this problem, I have attached my router log.

og Buffer (8192 bytes):

*Jan 2 00:00:04.247: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2900 Next reboot level = ipbasek9 and License = ipbasek9
*Jan 2 00:00:04.451: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2900 Next reboot level = securityk9 and License = securityk9
*Jun 15 01:31:55.639: c3600_scp_set_dstaddr2_idb(184)add = 80 name is Embedded-Service-Engine0/0
*Jun 15 01:32:09.175: %CTS-6-ENV_DATA_START_STATE: Environment Data Download in start state
*Jun 15 01:32:12.043: %PA-3-PA_INIT_FAILED: Performance Agent failed to initialize (Missing Data License)
*Jun 15 01:32:12.067: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
*Jun 15 01:32:12.071: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled
*Jun 15 01:32:16.803: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
*Jun 15 01:32:16.803: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up
*Jun 15 01:32:17.619: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Jun 15 01:32:17.851: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up
*Jun 15 01:32:17.851: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to up
*Jun 15 01:32:18.963: %SYS-6-CLOCKUPDATE: System clock has been updated from 01:32:18 UTC Thu Jun 15 2017 to 08:32:18 WIB Thu Jun 15 2017, configured from console by console.
*Jun 15 01:32:19.759: %SYS-5-CONFIG_I: Configured from memory by console
*Jun 15 01:32:20.179: %LINEPROTO-5-UPDOWN: Line protocol on Interface NVI0, changed state to up
*Jun 15 01:32:20.723: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan613, changed state to down
*Jun 15 01:32:21.115: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, changed state to administratively down
*Jun 15 01:32:22.147: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/1, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/2, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/3, changed state to down

Thank You

Mark Malone · ‎06-15-2017

Hi

did you check the show version before it was rebooted to see what it provided or take a show tech before it was rebooted , rebooting it would have cleared the errors and reset the logs , do you have syslog in place on the router so the logs went to any other server

Richard Burts · ‎06-15-2017

Are these the complete logs from the router. What we see so far seems to begin with a normal boot process. Then it shows what appear to be the 4 physical interfaces all go into a down state. Does anything else happen? Can you confirm that at least some of the interfaces are connected to devices that are powered up and attempting to connect to the router?

HTH

Rick

HTH

Rick

johan · ‎06-15-2017

Hi rick

Thank you for your response , this is my complete log that i have

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2017.06.15 08:47:58 =~=~=~=~=~=~=~=~=~=~=~=
sh loh g
Syslog logging: enabled (0 messages dropped, 3 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)

No Active Message Discriminator.

No Inactive Message Discriminator.

Console logging: level debugging, 41 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 41 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled

No active filter modules.

Trap logging: level informational, 44 message lines logged
Logging Source-Interface: VRF Name:

Log Buffer (8192 bytes):

*Jan 2 00:00:04.247: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2900 Next reboot level = ipbasek9 and License = ipbasek9
*Jan 2 00:00:04.451: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2900 Next reboot level = securityk9 and License = securityk9
*Jun 15 01:31:55.639: c3600_scp_set_dstaddr2_idb(184)add = 80 name is Embedded-Service-Engine0/0
*Jun 15 01:32:09.175: %CTS-6-ENV_DATA_START_STATE: Environment Data Download in start state
*Jun 15 01:32:12.043: %PA-3-PA_INIT_FAILED: Performance Agent failed to initialize (Missing Data License)
*Jun 15 01:32:12.067: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
*Jun 15 01:32:12.071: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled
*Jun 15 01:32:16.803: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up
*Jun 15 01:32:16.803: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up
*Jun 15 01:32:17.619: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Jun 15 01:32:17.851: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up
*Jun 15 01:32:17.851: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to up
*Jun 15 01:32:18.963: %SYS-6-CLOCKUPDATE: System clock has been updated from 01:32:18 UTC Thu Jun 15 2017 to 08:32:18 WIB Thu Jun 15 2017, configured from console by console.
*Jun 15 01:32:19.759: %SYS-5-CONFIG_I: Configured from memory by console
*Jun 15 01:32:20.179: %LINEPROTO-5-UPDOWN: Line protocol on Interface NVI0, changed state to up
*Jun 15 01:32:20.723: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan613, changed state to down
*Jun 15 01:32:21.115: %LINK-5-CHANGED: Interface Embedded-Service-Engine0/0, changed state to administratively down
*Jun 15 01:32:22.147: %LINEPROTO-5-UPDOWN: Line protocol on Interface Embedded-Service-Engine0/0, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/1, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/2, changed state to down
*Jun 15 01:32:22.919: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/3, changed state to down
*Jun 15 01:32:23.591: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.4(3)M3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri 05-Jun-15 13:24 by prod_rel_team
*Jun 15 01:32:23.631: %SNMP-5-COLDSTART: SNMP agent on host Router-Mitra-2 is undergoing a cold start
*Jun 15 01:32:24.555: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jun 15 01:32:24.555: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF
*Jun 15 01:32:24.555: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jun 15 01:32:24.555: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF
*Jun 15 01:32:24.555: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is ON
*Jun 15 01:32:25.287: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
*Jun 15 01:32:26.251: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/1, changed state to up
*Jun 15 01:32:26.271: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to up
*Jun 15 01:32:27.251: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/1, changed state to up
*Jun 15 01:32:27.271: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to up
*Jun 15 01:32:55.271: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan613, changed state to up
*Jun 15 01:33:02.227: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: admin] [Source: 10.1.191.51] [localport: 23] at 08:33:02 WIB Thu Jun 15 2017
*Jun 15 01:34:26.295: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: admin] [Source: 10.1.10.2] [localport: 23] at 08:34:26 WIB Thu Jun 15 2017
*Jun 15 01:35:20.695: %SYS-6-LOGOUT: User admin has exited tty session 388(10.1.191.51)
*Jun 15 01:35:47.567: %SYS-6-LOGOUT: User admin has exited tty session 389(10.1.10.2)
*Jun 15 01:36:15.639: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: admin] [Source: 10.1.191.200] [localport: 23] at 08:36:15 WIB Thu Jun 15 2017
*Jun 15 01:36:36.651: %SEC_LOGIN-5-LOGIN_SUCCESS: Login Success [user: admin] [Source: 172.30.60.246] [localport: 23] at 08:36:36 WIB Thu Jun 15 2017
Router-Mitra-2#exit

Thanks

johan · ‎06-15-2017

Hi Mark

Thank you for your respone, i am sorry at that i have panic, and cant think clearly so i have restart the router

Mark Malone · ‎06-16-2017

Hi if it happens again to any of your devices if you collect the show tech it contains nearly everything enough usually to see the problem before rebooting , unfortunately without syslog or any local los collected it may be very difficult to determine what happened

as its a router may be worth sending the logs to an internal pc or server

logging host (ip address)

Leo Laohoo · ‎06-15-2017

In this morning I have case which make my router totally down, then I try to turn power off the button and turn power on my router and its solved

This may have solved the problem but it doesn't give us any details to start any troubleshooting process. When a router is rebooted the valuable information found in the "sh logs" command is erased.

And besides, please elaborate when you mean "router totally down". This phrase has several connotation.

johan · ‎06-15-2017

Hi Leo,

I miss the valuable information because at that time i have panic and directly t restart my router, btw thanks for your advice