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Encryption issue with Cisco router 1941

MANI .P
Level 1
Level 1

Hi ,

This is our scenario :

Poly com Video equipment ----------> firewall -------------> Cisco router ------------> ISP .

Poly com video equipment ( 10.10.10.10 )  is static nat with cisco router 1941  (110.110.X.X ) .

In firewall not configured  any nat rules .

Problem :

01. when i initiate call from my polycom to ABC destination ( is working both side video & Audio is ok , i noticed that in polycom  pop shows 

"encryption is off ")

02. when i initiate call from my polycom to XYZ destination ( is only working one side means , far end user is able to see us & audio too but i'm not able to see video as well Audio , I noticed that in polycom pop shows "encryption is on " )

03. i thought there is problem with polycom video equipment , so removed polycom and connected directly to ISP and assign public ip address to 

the polycom device later i initiate call to XYZ destination is working fine (  both side video & audio , polycom pop shows "encryption is on" too ).

i suspect that  encryption issue in Cisco router 1941 .

c1900-universalk9-mz.SPA.152-2.T1.bin

can any help me to solve . thank you .

thanks,

Mani.

1 Reply 1

Hello,

You may want to consider an inbound rule to allow voice/video UDP traffic.

http://community.polycom.com/polycom/attachments/polycom/VideoEndpoints/1930/1/How%20To%20-%20Configure%20Cisco%20ASA%205505.

Let me know the results.

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