04-11-2015 10:35 PM - edited 03-07-2019 11:30 PM
Hi,
We have a cisco 2960 switch that has its some ports getting error disabled time and again. When we issue show int fa0/X command, CRC and Input errors are seen.
The user has changed their LAN cable, we have replaced the LAN port at user end. But still the problem is there.
Now there is only one possibility that may be the cable running from switch to user LAN port is faulty. But can so many cables be faulty on the same switch??? Or can it be related to some IOS issue?
04-15-2015 12:44 AM
I also forgot to mention that when people hard-code the speed and duplex, 9 out of 10 instances I saw, the interface readings/counters get HIDDEN. When the speed and duplex settings get hard-coded, theres a significant chance you'll generate speed and duplex mismatch errors and counter. These counters tend to hide more serious stuff. It's like "self-inflicted injury" when troubleshooting potential NIC or cable issue. Because of the "self-inflicted injury" caused by hard-coded speed/duplex settings, you tend to NOT see what other problem exist.
So here's how you do this:
1. DO NOT enable the ports yet;
2. Clear the interface counters: clear count <port>;
3. Clear the controller counters: clear controller e <port>; and
4. Enable the ports.
Finally, a workable solution to your initial problem: How to slow down the student network traffic. You use a system called traffic-shaping. Configuration guide can be found HERE. By the way, use traffic-SHAPING and try to avoid traffic-POLICING.
Another thing: When you've enabled the ports, keep them under observation for a few more days or until they've gone into error-disable again. When this happens let us know. Can you also specify the exact model number of your switch and the IOS version it's running on. We may need to know this information before the next time the ports go into error-disable.
04-15-2015 12:56 AM
04-15-2015 04:29 AM
I have enabled the ports after all the three steps you mentioned, but I have not yet changed the speed and duplex to auto, should I do that??
Yes please. When you've done this, please repeat steps 2 and 3.
Plain 2960 and you're running 12.2(55)SE5.
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