Error: Licensing infrastructure is NOT initialized.
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07-28-2023 03:06 AM
Good morning Cisco Community, I have 2 C9500 switches that have been stacked. All required Interface and VLAN configurations have been made as well as connection to the C9300 access switches.
I have tried the following commands but still the problem persists, what can I do to resolve this issue?
switch# license right-to-use activate addon dna-advantage subscription acceptEULA
switch# license right-to-use activate addon network-advantage subscription acceptEULA
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Catalyst 9000
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07-28-2023 03:58 AM
Hi @DrX1994
Can you please share the output of show license ?
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07-28-2023 05:18 AM
Here is the output Sir -##
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07-28-2023 05:20 AM
Output of #show license all
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07-28-2023 05:25 AM
Hi @DrX1994
Try activate the license with the command
license right-to-use activate addon dna-advantage subscription acceptEULA
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07-28-2023 05:32 AM
This is the output I get after running the command Sir...
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07-28-2023 05:34 AM
after the reboot the error still persists as shown below
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07-28-2023 05:41 AM
Ok. We have a few discussion here in the forum about it but not sure if the commands will apply 9500. You can try.
Those procedure are shared from TAC support.
First:
clear platform license-partition
reload the switch
Second:
) Back up all the information in NVRAM and copy to a safe place, like bootflash.
1a ) To see the content of the NVRAM please issue next command.
startup-config
2a) Copy the contents of the NVRAM to Bootflash or sup-bootflash:
copy nvram:/<file name> sup-bootflash:<name of the file>
2 ) Execute next command in Privileged EXEC Mode in order to erase NVRAM content.
"erase /all nvram:"
3) Save running to startup config.
"write" or "copy run start"
4) After step 2 is done, perform a Reload of the device.
Third:
fsck lic0:
reload switch
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08-24-2023 07:59 AM
Good day Flavio and apologies to you all here in the cisco community for my late response, I have not tried the steps you had shared but I did log a case with the TAC and they suggested that we do an image downgrade from 17.06.04 to 16.09.03.
After downgrading the image the Error ceased to appear, however I wanted to thank you Mr Flavio for your input in this matter.
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05-28-2024 12:21 AM
Are you still having an issue?
Are you running a stack?
