Error: Licensing infrastructure is NOT initialized.

[DrX1994]

Good morning Cisco Community, I have 2 C9500 switches that have been stacked. All required Interface and VLAN configurations have been made as well as connection to the C9300 access switches.

I have tried the following commands but still the problem persists, what can I do to resolve this issue?

switch# license right-to-use activate addon dna-advantage subscription acceptEULA

switch# license right-to-use activate addon network-advantage subscription acceptEULA

[Flavio Miranda]

Hi @DrX1994 

 Can you please share the output of show license ?

[DrX1994]

##- [image: image.png]
Here is the output Sir -##

[DrX1994]

Output of #show license all

[Flavio Miranda]

Hi @DrX1994 

 Try activate the license with the command

license right-to-use activate addon dna-advantage subscription acceptEULA

[DrX1994]

This is the output I get after running the command Sir...

[DrX1994]

after the reboot the error still persists as shown below

[Flavio Miranda]

Ok. We have a few discussion here in the forum about it but not sure if the commands will apply 9500. You can try.

Those procedure are shared from TAC support.

First:

clear platform license-partition

reload the switch

Second:

) Back up all the information in NVRAM and copy to a safe place, like bootflash.

1a ) To see the content of the NVRAM please issue next command.

startup-config

2a) Copy the contents of the NVRAM to Bootflash or sup-bootflash:

copy nvram:/<file name> sup-bootflash:<name of the file>

2 ) Execute next command in Privileged EXEC Mode in order to erase NVRAM content.

"erase /all nvram:"

3) Save running to startup config.

"write" or "copy run start"

4) After step 2 is done, perform a Reload of the device.

Third:

fsck lic0:

reload switch

[DrX1994]

Good day Flavio and apologies to you all here in the cisco community for my late response, I have not tried the steps you had shared but I did log a case with the TAC and they suggested that we do an image downgrade from 17.06.04 to 16.09.03.

After downgrading the image the Error ceased to appear, however I wanted to thank you Mr Flavio for your input in this matter.

[Jonathan Fourie]

Are you still having an issue?

Are you running a stack?

For your information, I have run the command on the switch

license right-to-use activate addon dna-advantage subscription all acceptEULA

Not the command

license right-to-use activate addon dna-advantage subscription acceptEULA (NO ALL)

After the reboot, I am no longer able to run this command, and I am no longer getting the error