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Error message on stack SW 3650

Tazio4436
Level 1
Level 1

Hello ,

I am getting this error message on my stack cisco 3650 W.

Any help will be appreciated.

Log Buffer (4096 bytes):
1 R0/0: smand:  2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 82% (201 MB) exceeds warning level 80% (197 MB)
*Jul 21 10:59:32: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: crashinfo: usage has returned to appropriate level. value 19% (47 MB) is below warning level 80% (197 MB)
*Jul 21 11:08:04: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: crashinfo: usage has returned to appropriate level. value 31% (76 MB) is below warning level 80% (197 MB)
*Jul 21 11:26:12: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 81% (199 MB) exceeds warning level 80% (197 MB)
*Jul 21 11:29:45: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 81% (200 MB) exceeds warning level 80% (197 MB)
*Jul 21 11:44:32: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: crashinfo: usage has returned to appropriate level. value 19% (47 MB) is below warning level 80% (197 MB)
*Jul 21 11:54:45: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: crashinfo: usage has returned to appropriate level. value 31% (77 MB) is below warning level 80% (197 MB)
*Jul 21 12:11:13: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 81% (199 MB) exceeds warning level 80% (197 MB)
*Jul 21 12:16:25: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 81% (201 MB) exceeds warning level 80% (197 MB)
*Jul 21 12:34:33: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: crashinfo: usage has returned to appropriate level. value 21% (52 MB) is below warning level 80% (197 MB)
*Jul 21 12:34:45: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: crashinfo: usage has returned to appropriate level. value 33% (82 MB) is below warning level 80% (197 MB)
*Jul 21 12:56:25: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 83% (206 MB) exceeds warning level 80% (197 MB)
*Jul 21 13:01:13: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 83% (204 MB) exceeds warning level 80% (197 MB)
*Jul 21 13:13:05: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: crashinfo: usage has returned to appropriate level. value 33% (81 MB) is below warning level 80% (197 MB)
*Jul 21 13:19:33: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: crashinfo: usage has returned to appropriate level. value 19% (47 MB) is below warning level 80% (197 MB)
*Jul 21 13:34:45: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 83% (205 MB) exceeds warning level 80% (197 MB)
*Jul 21 13:46:13: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 81% (200 MB) exceeds warning level 80% (197 MB)
*Jul 21 13:59:45: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: crashinfo: usage has returned to appropriate level. value 33% (81 MB) is below warning level 80% (197 MB)
*Jul 21 14:07:53: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  1/RP/0: crashinfo: usage has returned to appropriate level. value 20% (48 MB) is below warning level 80% (197 MB)
*Jul 21 14:21:25: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand:  2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 83% (206 MB) exceeds warning level 80% (197 MB)

 

Thanks

Tazio

 

10 Replies 10

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

It appears that the flash on the switch is getting closer to be full. It is currently at 82%. Try deleting some of the files you don't need to make some space.

HTH

Mohsin Alam
Cisco Employee
Cisco Employee

delete unnecessary files from flash and make space on the switch. 

You can check the total size and free size using show file system. 

 

 

 


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Hi All,

Thank you very much for your replies.

I did a Show file systems and dir on the sw and please see attached file.

I understand all of you are pointing me towards deleting files that are unused.

But looking at the output of Show file systems and dir I am not sure how to interpret it and delete file that I don't need and I want to be very cautions not to bring the SW down.

Could anyone let me know what files need to e there and what I can delete which command to use.

@Giuseppe Larosa you mentioned to use tftp to upload the crashinfo files. Does this mean I need to delete the crashinfo files?

From the show file systems it shows:

252881920      62218240      disk     rw   crashinfo: crashinfo-1:
253231104      34078720      disk     rw   crashinfo-2: stby-crashinfo:

Do I delete these files? Two Sw are stacked together, is this the reason that we have 2 of these crashinfo files ?

Thanks

Tazio

 

 

 

Run this command :

Request platform software package clean switch all 

 

This will list files currently being used by switch and won't delete them and then list files that are not required and wait for user approval to proceed with removal of the same. 

 

 

 

 


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Hi Mohsiala,

Thank you very much for the command.

Now I have the output and please see attached file.

Should I compare this output to the output of dir and show system file to know what to delete.

I have already attached the dir and show system file in this discussion earlier.

 

Thanks

Tazio

There's nothing to clean, all looks good. 
Your device is running in INSTALL mode right?

Also can you share show log latest output please.

 

 

 


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Hi Mohsiala,

Yes it is running in install mode.

Please see sh log attached.

 

Thanks

Tazio

looks like you are hitting the bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc14038

You can safely ignore the logs or configure logging discriminator 


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Hello @Tazio4436 ,

I was suggesting to upload them via a TFTP server before deleting them

 

Hope to help

Giuseppe

 

Giuseppe Larosa
Hall of Fame
Hall of Fame

Hello @Tazio4436 ,

you may want to upload the crashinfo files using a TFTP server before deleting them from the flash:

 

From the logs it appears it is creating new files but the system is stable ?

 

>> *Jul 21 13:01:13: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand: 1/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 83% (204 MB) exceeds warning level 80% (197 MB)
*Jul 21 13:13:05: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand: 2/RP/0: crashinfo: usage has returned to appropriate level. value 33% (81 MB) is below warning level 80% (197 MB)

 

....

>> Jul 21 14:21:25: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand: 2/RP/0: limited space - copy corefiles/switch-reports out of flash:core & crashinfo: directories. crashinfo: value 83% (206 MB) exceeds warning level 80% (197 MB)

 

 

Hope to help

Giuseppe
*Jul 21 13:19:33: %PLATFORM-4-ELEMENT_WARNING:Switch 1 R0/0: smand: 1/RP/0: crashinfo: usage has returned to appropriate level. value 19% (47 MB) is below warning level 80% (197 MB)

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