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Error message, Unbalanced Power Supplies, on switch stack, cisco 3750x

Joey.Bautista1
Level 1
Level 1

Hello, 

 

A new switch member has just been added. There appears to be a power supply issue as alerted in the switch logs, as noted;

Log:

 %PLATFORM_STACKPOWER-4-UNBALANCED_PS: Switch 3's power stack has unbalanced power supplies

 

When I looked up this issue, research pointed to this bug; CSCtg20513. The bug suggested commands, below;

You can toggle the stack ports (shut/no shut) on the unit that is incorrectly reporting this error.
config t
stack-power switch 
standalone
no standalone

However, these commands were ineffective. 

Show Version

Version 12.2(55)SE3, 

 

Any other suggestions to can help , is much appreciated!

 

Thanks,

JoBee

2 Replies 2

Mark Malone
VIP Alumni
VIP Alumni

That fix is for an earlier version SE2, SE3 is not down as 1 of the effected release that's why it may not be working

12.2(55)SE3 is nearly at deferred state as well i would upgrade to a newer image that's 4 years old now

Have you tried to manually re-seat the power stacks

Joey.Bautista1
Level 1
Level 1

Upgrading later this year, entire campus...thus, for now, issue is apparently fixed? I ran this command "no stack-power switch x" where x = for each switch in the stack, then reload. Afterwards, the error in the logs no longer there. 

Thanks for your input.