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Getting multiple serial numbers for ci record in servicenow

tmani7061
Level 1
Level 1

We are getting multiple serial numbers for ci in servicenow when integrated cisco dna with serviceNow using Cisco dnac application in servicenow.

Could you suggest what should we do to overcome this problem.

In cisco dna all multiple serial numbers are part of one stack, multiple physical switches that are selected  together that share a single management IP.

1 Reply 1

tmani7061
Level 1
Level 1