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454
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Help recovering username/password

lbogiani
Level 1
Level 1

I just received an 831 router I got in ebay, however it apparently was previously configured and its prompting me for a username and then a password as soon as it boots. How can I go about clearing this? I I get this both via the console and the web based interface. I know I've seen before ways to reset the passwords but this one's also asking me for a username as well...please help.

I've contacted the seller already and waiting for an answer but I have a feeling he may not know this, or it may take a while to get an answer.

Thanks!

1 Accepted Solution

Accepted Solutions

thisisshanky
Level 11
Level 11

Check this link for password reset on a 831.

(dont worry about username, just follow the procedure in the link)

http://www.cisco.com/en/US/products/hw/routers/ps380/products_password_recovery09186a00800942bc.shtml

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

View solution in original post

2 Replies 2

thisisshanky
Level 11
Level 11

Check this link for password reset on a 831.

(dont worry about username, just follow the procedure in the link)

http://www.cisco.com/en/US/products/hw/routers/ps380/products_password_recovery09186a00800942bc.shtml

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Thanks I ended up deleting the whole startup config and starting from scratch with my own now that I can log in. Thanx again!