Solved: Hi Kevin

botelho.rocha1 · ‎11-19-2015

Hi All,

I need your help. I´m using in m y network Switches 2960-S and there are conected Hikvision camera. Some time the port where are conected the camera go down.

I junst made Shutdown and No shutdown but the ports not came back up. I´m making reboot on the Switch to restore the camera

Botelho

Raja_D · ‎11-19-2015

Botelho,

Check in the logs of the switch using show logging command to find how frequent the port goes down and if any logs regarding that port holding any error message. Also have you tried to move to a different port on the switch and if the cam on that port remained stable or not ?

View solution in original post

Raja_D · ‎11-19-2015

Botelho,

Check in the logs of the switch using show logging command to find how frequent the port goes down and if any logs regarding that port holding any error message. Also have you tried to move to a different port on the switch and if the cam on that port remained stable or not ?

botelho.rocha1 · ‎11-19-2015

Hi Ajar

Thanks for your report but a just tried make this and the situation is the same.

When I tried conect another device on this port it´s work but when I reconect a Cam it´s not work.

Oct 9 11:39:35: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:39:36: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:44:18: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:44:20: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:44:34: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:44:35: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:45:13: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:45:14: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:45:53: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:45:54: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:46:58: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:46:59: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:47:01: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:47:02: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:47:12: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:47:13: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:47:14: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD
Oct 9 11:47:15: %ILPOWER-5-IEEE_DISCONNECT: Interface Gi1/0/44: PD removed
Oct 9 11:47:21: %ILPOWER-7-DETECT: Interface Gi1/0/44: Power Device detected: IEEE PD

Raja_D · ‎11-20-2015

Botelho,

Perform a reboot of the switch using reload command from the switch and then try to connect back the CAM to the same port and check if you are facing any issues or not.

kevin.worton · ‎11-20-2015

Check this

show power inline

It will give you the total amount of power available on the switch. Make sure that you have enough power on the switch to deliver the rest of POE.

botelho.rocha1 · ‎11-20-2015

Hi Kevin

Thanks for you report. Here you have the result:

sa-ld-sede-04#sh power inline

Module Available Used Remaining
(Watts) (Watts) (Watts)
------ --------- -------- ---------
1 370.0 86.8 283.2
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/1 auto off 0.0 n/a n/a 30.0
Gi1/0/2 auto off 0.0 n/a n/a 30.0
Gi1/0/3 auto off 0.0 n/a n/a 30.0
Gi1/0/4 auto off 0.0 n/a n/a 30.0
Gi1/0/5 auto off 0.0 n/a n/a 30.0
Gi1/0/6 auto off 0.0 n/a n/a 30.0
Gi1/0/7 auto off 0.0 n/a n/a 30.0
Gi1/0/8 auto off 0.0 n/a n/a 30.0
Gi1/0/9 auto off 0.0 n/a n/a 30.0
Gi1/0/10 auto on 7.0 Ieee PD 2 30.0
Gi1/0/11 auto on 7.0 Ieee PD 2 30.0
Gi1/0/12 auto on 7.0 Ieee PD 2 30.0
Gi1/0/13 auto off 0.0 n/a n/a 30.0
Gi1/0/14 auto off 0.0 n/a n/a 30.0
Gi1/0/15 off off 0.0 n/a n/a 30.0
Gi1/0/16 off off 0.0 n/a n/a 30.0
Gi1/0/17 off off 0.0 n/a n/a 30.0
Gi1/0/18 off off 0.0 n/a n/a 30.0
Gi1/0/19 off off 0.0 n/a n/a 30.0
Gi1/0/20 off off 0.0 n/a n/a 30.0
Gi1/0/21 off off 0.0 n/a n/a 30.0
Gi1/0/22 auto off 0.0 n/a n/a 30.0
Gi1/0/23 off off 0.0 n/a n/a 30.0
Gi1/0/24 auto off 0.0 n/a n/a 30.0
Gi1/0/25 off off 0.0 n/a n/a 30.0
Gi1/0/26 auto off 0.0 n/a n/a 30.0
Gi1/0/27 off off 0.0 n/a n/a 30.0
Gi1/0/28 off off 0.0 n/a n/a 30.0
Gi1/0/29 off off 0.0 n/a n/a 30.0
Gi1/0/30 auto on 15.4 Ieee PD 3 30.0
Gi1/0/31 auto on 7.0 Ieee PD 2 30.0
Gi1/0/32 auto off 0.0 n/a n/a 30.0
Gi1/0/33 auto on 7.0 Ieee PD 2 30.0
Gi1/0/34 auto off 0.0 n/a n/a 30.0
Gi1/0/35 auto off 0.0 n/a n/a 30.0
Gi1/0/36 auto on 7.0 Ieee PD 2 30.0
Gi1/0/37 auto off 0.0 n/a n/a 30.0
Gi1/0/38 auto off 0.0 n/a n/a 30.0
Gi1/0/39 auto off 0.0 n/a n/a 30.0
Gi1/0/40 auto off 0.0 n/a n/a 30.0
Gi1/0/41 auto off 0.0 n/a n/a 30.0
Gi1/0/42 auto on 7.0 Ieee PD 2 30.0
Gi1/0/43 auto off 0.0 n/a n/a 30.0
Gi1/0/44 auto off 0.0 n/a n/a 30.0
Gi1/0/45 auto on 7.0 Ieee PD 2 30.0
Gi1/0/46 auto on 15.4 Ieee PD 3 30.0
Gi1/0/47 auto off 0.0 n/a n/a 30.0
Gi1/0/48 auto off 0.0 n/a n/a 30.0

kevin.worton · ‎11-20-2015

This looks like there is enough power.

Have you tried moving the camera to another port to test this?

If so then try doing a reboot like ajar says, and see if that fixes the issue.

botelho.rocha1 · ‎11-20-2015

Kevin I don´t know why it happen.

I Just tried to change to another port after did the reboot.

And after 10 days or less the problem came again.

I will reboot again and active the logs to see what happen

Help