Re: High CPU due to high IP Input

Elopower123 · ‎05-22-2020

Hi,

Crruntly I have deployed a C2900 Series Router. My CPU utilization sometimes shoots up to 98%. I have checked using process cpu command & found there is a process called IP Input which is using maximum CPU process. I also have subinterfaces configured on the LAN interface and I noticed that when I reduce the number of VLANs the utilisation reduces a little bit but I have been using the router with all the VLANs in the past without having any problems. Kindly, advise me on how to troubleshoot this issue.

Any help will be greatly appreciated.

marce1000 · ‎05-22-2020

https://www.cisco.com/c/en/us/support/docs/routers/7500-series-routers/41160-highcpu-ip-input.html

M.

-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Georg Pauwen · ‎05-22-2020

Hello,

post the full running configuration of your router, maybe we can spot something...

Elopower123 · ‎05-29-2020

Hi George,

Apologies for the delayed response.

I've attached the config file.

Leo Laohoo · ‎05-22-2020

Post the complete output to the command:

sh interface <WAN PORT>

Elopower123 · ‎06-01-2020

Hi Leo,

I have attached the output of the show interface wan port command.

Apologies for the delayed response.

Leo Laohoo · ‎06-01-2020

@Elopower123 wrote:

     7705289 packets input, 1079623756 bytes, 0 no buffer
      892957 packets output, 387007756 bytes, 0 underruns

Those are very, very low values. What is the uptime of the router?

Elopower123 · ‎06-01-2020

Yeah, I had to reboot the router today because the issue became too severe.

I have attached a screenshot of the output of the sh interface wan port command from two days ago.

Georg Pauwen · ‎06-01-2020

Hello,

I have made some changes to your configuration, see the lines marked in bold and the comments. I don't know what your entire topology looks like, but a few things look odd...

You also might want to check if all the enabled snmp traps cause the high CPU...

Building configuration...

Current configuration : 9557 bytes
!
! No configuration change since last restart
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname ......
!
boot-start-marker
boot-end-marker
!
enable secret 4 ......
!
no aaa new-model
!
no ipv6 cef
ip source-route
ip cef
!
ip domain name et.com
!
multilink bundle-name authenticated
!
crypto pki token default removal timeout 0
!
license udi pid CISCO2901/K9 sn FCZ1632C54U
!
username .... secret 4 ....
username .... secret 4 ....
username .... secret 4 .....
username .... secret 4 ......
!
redundancy
!
track 1 ip sla 1 reachability
!
--> no class-map match-all CI (not applied anywhere)
description Customer Interent Map for 3Mbps
match access-group 61
--> no class-map match-any Server (not applied anywhere)
description SERVER CLASS MAP FOR 2MBPS
match access-group 100
!
--> no policy-map VP (not applied anywhere)
description VP SERVER BANDWIDTH OF 2MBPS
class SERVER
bandwidth 2000
--> no policy-map CVI (not applied anywhere)
description Customer Interent 3Mbps
class CI
police 3000000 1500 1000 conform-action transmit exceed-action drop violate-action drop
!
interface Loopback0
ip address 1.1.1.1 255.255.255.0
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
ip address 196.56.248.5 255.255.255.248
ip access-group 50 in
ip nat outside
ip virtual-reassembly in
load-interval 30
duplex auto
speed auto
!
interface GigabitEthernet0/1
ip address 102.124.18.34 255.255.255.252
ip access-group 50 in
--> ip nat outside (if this is your primary interface, it needs the NAT statement)
ip virtual-reassembly in
duplex auto
speed auto
!
interface FastEthernet0/0/0
ip address 182.60.0.1 255.255.255.252
ip policy route-map POLICY
duplex auto
speed auto
!
interface FastEthernet0/0/1
no ip address
duplex auto
speed auto
!
interface FastEthernet0/0/1.10
encapsulation dot1Q 10
ip address 150.219.192.1 255.255.255.248
!
interface FastEthernet0/0/1.20
encapsulation dot1Q 20
ip address 150.219.192.9 255.255.255.248
!
interface FastEthernet0/0/1.30
encapsulation dot1Q 30
ip address 150.219.192.17 255.255.255.240
!
interface FastEthernet0/0/1.40
encapsulation dot1Q 40
ip address 192.168.40.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface FastEthernet0/0/1.50
encapsulation dot1Q 50
ip address 150.219.192.65 255.255.255.192
!
interface FastEthernet0/0/1.60
encapsulation dot1Q 60
!
interface FastEthernet0/0/1.70
encapsulation dot1Q 70
ip address 150.219.194.1 255.255.255.248
ip policy route-map Office-AI
!
interface FastEthernet0/0/1.71
encapsulation dot1Q 71
ip address 150.219.192.129 255.255.255.248
!
interface Serial0/1/0
no ip address
shutdown
no fair-queue
clock rate 2000000
!
interface Serial0/1/1
no ip address
shutdown
clock rate 2000000
!
router ospf 1
network 182.60.0.0 0.0.0.3 area 0
network 196.56.248.0 0.0.0.7 area 0
network 187.110.179.224 0.0.0.3 area 0
!
router bgp 123456
bgp log-neighbor-changes
network 150.219.192.0 mask 255.255.255.0
network 150.219.194.0 mask 255.255.255.0
network 150.219.195.0 mask 255.255.255.0
neighbor 102.124.18.33 remote-as 23456
neighbor 102.124.18.33 description to ISP 2
neighbor 102.124.18.33 next-hop-self
neighbor 182.60.0.2 remote-as 123456
neighbor 196.56.248.1 remote-as 34567
neighbor 196.56.248.1 description CONNECTION TO ISP 1
neighbor 196.56.248.1 next-hop-self
neighbor 196.56.248.1 advertise-map ADV_196 non-exist-map NO_ADV
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
--> no ip nat pool Internet 196.56.248.5 196.56.248.5 netmask 255.255.255.248 (the pool is used nowhere)
--> no ip nat source list 1 interface GigabitEthernet0/0 overload (ip nat enable is configured nowhere)
--> ip nat inside source list 1 interface GigabitEthernet0/1 overload (GigabitEthernet0/1 is your primary interface)
ip route 0.0.0.0 0.0.0.0 102.124.18.33 track 1
ip route 0.0.0.0 0.0.0.0 196.56.248.1 5
ip route 150.219.192.0 255.255.255.0 Null0
ip route 150.219.194.0 255.255.255.0 Null0
ip route 150.219.195.0 255.255.255.0 Null0
ip route 192.168.0.70 255.255.255.255 150.219.192.10
!
ip access-list standard VTY-MGMT
permit 150.219.192.10
permit 192.168.40.10
!
ip access-list extended ROUTER-SLA
permit ip any any
!
ip prefix-list 20 seq 5 permit 150.219.192.0/24
!
ip prefix-list 25 seq 5 permit 0.0.0.0/0
!
ip prefix-list 30 seq 5 permit 102.124.18.33/32
!
ip sla 1
--> icmp-echo 8.8.8.8 source-interface GigabitEthernet0/0 (you are pinging the next hop of the backup route, this doesn't look right. Ping 8.8.8.8 instead)
frequency 5
ip sla schedule 1 life forever start-time now

!
access-list 1 permit 192.168.40.0 0.0.0.255
access-list 50 deny 106.101.25.133
access-list 50 permit any
access-list 60 permit 150.219.194.0 0.0.0.7
access-list 61 permit 150.219.192.128 0.0.0.7
--> no access-list 199 permit ip any any log-input (this access list is applied nowhere)
!
route-map NO_ADV permit 10
match ip address prefix-list 25
match ip route-source prefix-list 30
!
route-map Office-AI permit 10
match ip address 60
set ip default next-hop 196.56.248.1
!
route-map ADV_196 permit 10
match ip address prefix-list 20
!
route-map ROUTER-TRAFFIC permit 10
match ip address ROUTER-SLA
set ip next-hop verify-availability 196.56.247.1 10 track 1
set ip next-hop 187.110.179.224
!
!
snmp-server enable traps snmp authentication linkdown linkup coldstart warmstart
snmp-server enable traps vrrp
snmp-server enable traps transceiver all
snmp-server enable traps ds1
snmp-server enable traps call-home message-send-fail server-fail
snmp-server enable traps tty
snmp-server enable traps eigrp
snmp-server enable traps ospf state-change
snmp-server enable traps ospf errors
snmp-server enable traps ospf retransmit
snmp-server enable traps ospf lsa
snmp-server enable traps ospf cisco-specific state-change nssa-trans-change
snmp-server enable traps ospf cisco-specific state-change shamlink interface
snmp-server enable traps ospf cisco-specific state-change shamlink neighbor
snmp-server enable traps ospf cisco-specific errors
snmp-server enable traps ospf cisco-specific retransmit
snmp-server enable traps ospf cisco-specific lsa
snmp-server enable traps license
snmp-server enable traps envmon
snmp-server enable traps ethernet cfm cc mep-up mep-down cross-connect loop config
snmp-server enable traps ethernet cfm crosscheck mep-missing mep-unknown service-up
snmp-server enable traps flash insertion removal
snmp-server enable traps c3g
snmp-server enable traps ds3
snmp-server enable traps adslline
snmp-server enable traps vdsl2line
snmp-server enable traps icsudsu
snmp-server enable traps isdn call-information
snmp-server enable traps isdn layer2
snmp-server enable traps isdn chan-not-avail
snmp-server enable traps isdn ietf
snmp-server enable traps ds0-busyout
snmp-server enable traps ds1-loopback
snmp-server enable traps energywise
snmp-server enable traps vstack
snmp-server enable traps mac-notification
snmp-server enable traps bgp
snmp-server enable traps isis
snmp-server enable traps rf
snmp-server enable traps aaa_server
snmp-server enable traps atm subif
snmp-server enable traps cef resource-failure peer-state-change peer-fib-state-change inconsistency
snmp-server enable traps memory bufferpeak
snmp-server enable traps cnpd
snmp-server enable traps config-copy
snmp-server enable traps config
snmp-server enable traps config-ctid
snmp-server enable traps entity
snmp-server enable traps fru-ctrl
snmp-server enable traps resource-policy
snmp-server enable traps event-manager
snmp-server enable traps frame-relay multilink bundle-mismatch
snmp-server enable traps frame-relay
snmp-server enable traps frame-relay subif
snmp-server enable traps hsrp
snmp-server enable traps ipmulticast
snmp-server enable traps msdp
snmp-server enable traps mvpn
snmp-server enable traps nhrp nhs
snmp-server enable traps nhrp nhc
snmp-server enable traps nhrp nhp
snmp-server enable traps nhrp quota-exceeded
snmp-server enable traps pim neighbor-change rp-mapping-change invalid-pim-message
snmp-server enable traps pppoe
snmp-server enable traps cpu threshold
snmp-server enable traps rsvp
snmp-server enable traps syslog
snmp-server enable traps l2tun session
snmp-server enable traps l2tun pseudowire status
snmp-server enable traps vtp
snmp-server enable traps ipsla
snmp-server enable traps bfd
snmp-server enable traps firewall serverstatus
snmp-server enable traps isakmp policy add
snmp-server enable traps isakmp policy delete
snmp-server enable traps isakmp tunnel start
snmp-server enable traps isakmp tunnel stop
snmp-server enable traps ipsec cryptomap add
snmp-server enable traps ipsec cryptomap delete
snmp-server enable traps ipsec cryptomap attach
snmp-server enable traps ipsec cryptomap detach
snmp-server enable traps ipsec tunnel start
snmp-server enable traps ipsec tunnel stop
snmp-server enable traps ipsec too-many-sas
snmp-server enable traps vrfmib vrf-up vrf-down vnet-trunk-up vnet-trunk-down
!
control-plane
!
line con 0
password 7 ....
login
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 5
password 7 ....
login local
transport input all
!
scheduler allocate 20000 1000
end

Elopower123 · ‎06-01-2020

Hi Georg,

The snmp engine doesn't actually take up much resources when the issue is happening but I will work on your notes and see how the router responds.

Thanks a lot for your help. I'll let you know how it goes.

Elopower123 · ‎06-03-2020

Hi Georg,

I have made the configuration changes but I'm still experiencing high IP input on the router.

Elopower123 · ‎06-03-2020

Hi,

I would also like to add that we had two ISPs previously but currently we have suspended one. I have removed the suspended ISP from by BGP configurations and made the ISP 2 the sole WAN connection but I'm still having high IP input.