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Huge Packet Drops in a Particular slot - Cisco 3900

vg.vikki
Level 1
Level 1

Hi Team,

 

We have a big problem with our network. In our cisco WAN switch, we have multiple interfaces with 2 slots. But in a particular slot ports (4 ports) we have a huge packet drops which is connecting to a dedicated server. Please address this issue. 

 


Cisco IOS Software, C3900 Software (C3900-UNIVERSALK9-M), Version 15.2(4)M2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Wed 07-Nov-12 17:00 by prod_rel_team

ROM: System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

   

 

 

 


WAN_Switch#show ip inter brief
Interface IP-Address OK? Method Status Protocol
Embedded-Service-Engine0/0 unassigned YES NVRAM administratively down down
GigabitEthernet0/0 unassigned YES NVRAM down down          <<<<<<<<<<<<< no packet drops
GigabitEthernet0/1 ********** YES NVRAM up up                    <<<<<<<<<<<<<< no packet drops
GigabitEthernet0/2 unassigned YES unset down down             <<<<<<<<<<<<<< no packet drops
GigabitEthernet0/0/0 unassigned YES unset down down         <<<<<<<<<<<<<< packet drops
GigabitEthernet0/0/1 unassigned YES unset up up                  <<<<<<<<<<<<<< packet drops
GigabitEthernet0/0/2 unassigned YES unset up up                  <<<<<<<<<<<<<< packet drops
GigabitEthernet0/0/3 unassigned YES unset up up                  <<<<<<<<<<<<<< packet drops
Vlan1 unassigned YES unset down down 
Vlan9 *********** YES manual up up
WAN_Switch#

 


Huge Packet Drops in EHWIC-4 slot :
-------------------------------------------------

 

WAN_Switch#show interfaces GigabitEthernet0/0/3
GigabitEthernet0/0/3 is down, line protocol is down
Hardware is EHWIC-4 Gigabit Ethernet, address is 2c5a.0f71.4c33 (bia 2c5a.0f71.4c33)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, Auto-speed
ARP type: ARPA, ARP Timeout 04:00:00
Last input 03:33:18, output never, output hang never
Last clearing of "show interface" counters 01:45:03
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
1211 packets input, 149207 bytes, 0 no buffer
Received 32 broadcasts (11 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 19804 pause input
0 input packets with dribble condition detected
25520253 packets output, 32667208720 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
1 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
WAN_Switch3#

 

 


NO Packet drops in PQ3_TSEC slot :
--------------------------------------------------

 

WAN_Switch#show interfaces GigabitEthernet0/2
GigabitEthernet0/2 is down, line protocol is down
Hardware is PQ3_TSEC, address is 10f3.11ff.5682 (bia 10f3.11ff.5682)
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto Duplex, Auto Speed, media type is unknown media type
output flow-control is unsupported, input flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 01:21:48, output 01:20:23, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 585
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
40131 packets input, 32882468 bytes, 0 no buffer
Received 52 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 1 multicast, 50 pause input
130036 packets output, 55731350 bytes, 0 underruns
0 output errors, 0 collisions, 2 interface resets
1 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
3 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
WAN_Switch3#

 

Please check and revert us. 

2 Replies 2

Hello,

 

the output you are posting does not show any drops on the interfaces you have indicated (probably because you cleared the counters). What is connected to the interfaces that have dropped packets ?

 

An IP Video camera is fixed 

 

 

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