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IE-4010-4S24P license issues


Hi I have a switch IE-4010-4S24P with issues with ipservices license. It shows an error on the logs and state of Evaluation. Do you have and idea how to resolve this. Please help me to figure this out.


I applied the next commands, but when I reload the device I see the same status of the ipservices license


Switch#license right-to-use activate ipservices

SwitchI#configure terminal

Switch(config)#license boot level ipservices


Switch#write memory



License Level: ipservices
License Type: Evaluation
Next reload license Level: ipservices


I see the next logs:


Switch#show logging

Syslog logging: enabled (0 messages dropped, 1 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)


No Active Message Discriminator.




No Inactive Message Discriminator.



    Console logging: level debugging, 19 messages logged, xml disabled,

                     filtering disabled

    Monitor logging: level debugging, 0 messages logged, xml disabled,

                     filtering disabled

    Buffer logging:  level debugging, 19 messages logged, xml disabled,

                    filtering disabled

    Exception Logging: size (4096 bytes)

    Count and timestamp logging messages: disabled

    File logging: disabled

    Persistent logging: disabled


No active filter modules.


    Trap logging: level informational, 19 message lines logged

        Logging Source-Interface:       VRF Name:


Log Buffer (4096 bytes):


*Mar  1 00:00:08.329: Read env variable - LICENSE_BOOT_LEVEL = ipservices

*Jan  2 00:00:01.887: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = ie4010 Next reboot level = ipservices and License = ipservices

Feb  2 01:19:17.289: Voltage margining not enabled

Feb  2 01:19:26.345: %SMI-5-CLIENT:  Smart Install Client feature is enabled. It is recommended to disable the Smart Install feature when it is not actively used. To disable feature execute 'no vstack' in configuration mode

Feb  2 01:19:26.982: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down

Feb  2 01:19:28.408: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan

Feb  2 01:19:34.081: %SYS-5-CONFIG_I: Configured from memory by console

Feb  2 01:19:34.130: %FLASH-6-DEVICE_INSERTED: Flash device inserted

Feb  2 01:19:34.416: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 1 inserted

Feb  2 01:19:34.430: File sdflash:ssh.enable exist


Feb  2 01:19:34.430: domain-name is not defined.


Feb  2 01:19:35.231: %SYS-5-RESTART: System restarted --

Cisco IOS Software, IE4010  Software (IE4010-UNIVERSALK9-M), Version 15.2(6)E1, RELEASE SOFTWARE (fc4)

Technical Support:

Copyright (c) 1986-2018 by Cisco Systems, Inc.

Compiled Tue 06-Mar-18 07:42 by prod_rel_team

Feb  2 01:19:35.370: %SSH-5-ENABLED: SSH 1.99 has been enabled

Feb  2 01:19:35.710: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.

Feb  2 01:19:36.216: %LINK-5-CHANGED: Interface Vlan1, changed state to administratively down

Feb  2 01:19:37.527: %POWER_SUPPLIES-5-PWR_OK: Power supply 1 is functioning

Feb  2 01:19:40.379: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Startup Config Present)

Feb  2 01:19:40.795: %PLATFORM_ENV-6-FRU_PS_OIR: FRU Power Supply 2 inserted but powered off

Feb  2 01:19:41.054: %USB_CONSOLE-6-MEDIA_USB: Console media-type is USB.


After the reload, it shows this error:


Thanks in advance.





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