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8
Helpful
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Replies

Incorrect Device Uptime

Adam Hinchliff
Level 4
Level 4

Hi,

Has anyone noticed the uptime time stamp is not resetting after a firmware update?

After MS 17.2.2 Update -

image.png

Event logs show firmware update device boot -

image.png

Cheers

Adam

1 Accepted Solution

Accepted Solutions

Ryan_Miles
Meraki Employee All-Star
Meraki Employee All-Star

My guess would be dashboard side. But that's merely a guess.

Support (via a case) should be the official answer-er 😉

View solution in original post

3 Replies 3

Ryan_Miles
Meraki Employee All-Star
Meraki Employee All-Star

Known issue/open issue. You can open a Support case and they can link your issue to it so you get an update once resolved.

Is there any mention in that issue whether the defect is dashboard-side or device-side? As in, will it take another firmware upgrade to resolve this defect or is it just reporting wrong on the dashboard side?

Ryan_Miles
Meraki Employee All-Star
Meraki Employee All-Star

My guess would be dashboard side. But that's merely a guess.

Support (via a case) should be the official answer-er 😉