Input error in 2960 switch

[prince.p]

How to troubleshoot input error in Cisco 2960 switch below is the input error detail

GigabitEthernet0/23 is up, line protocol is up (connected) 

  Hardware is Gigabit Ethernet, address is 3cce.7345.b497 (bia 3cce.7345.b497)
  MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX
  input flow-control is off, output flow-control is unsupported
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input 00:00:17, output 00:00:00, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 26000 bits/sec, 26 packets/sec
  5 minute output rate 258000 bits/sec, 33 packets/sec
     3507384785 packets input, 754174825899 bytes, 0 no buffer
     Received 69228830 broadcasts (51534310 multicasts)
     0 runts, 436 giants, 0 throttles
     7 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 51534310 multicast, 0 pause input
     0 input packets with dribble condition detected
     5982495711 packets output, 6936042715804 bytes, 0 underruns
     0 output errors, 0 collisions, 1 interface resets
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 PAUSE output
      0 output buffer failures, 0 output buffers swapped out

[Reza Sharifi · Accepted solution]

Is this the only port with this issue?

Have you tried a different port?

Have you cleared the counters?

Are the counters increasing?

[Reza Sharifi]

clear counters interface x/x

[prince.p]

can you help me to identify the issue, why i  get an input error in switch

[SOHAN HEGDE]

can you confirm, where this port is connected.

Errors could be due to duplex mismatch

[prince.p]

other end of the port is connected with Aruba access point

[SOHAN HEGDE]

Hello,

There multiple possibility for errors on port.

1. Port issue- to identify, try to connect cable to different port.

2. duplex issue:- confirm with duplex setting at aruba access point.

Please rate the post if it useful

[prince.p]

some of the port is haveing input error issue. i dont know how to clear the count