IOS firmware download help

[ortegac]

Hello,

I was recently tasked, with the usual here go do it method , to configure three Cisco C2960-S switches. I am trying to download the latest software but am unable to add the firmware to my cart. Is there any specific registration process I need to go through for each device before I can have access to the updated firmware files?

Regards,

-Carlos

[daviddun · Accepted solution]

Carlos,

It depends if you have a support agreement for the switch

You may need to call into the support center and get some help

http://www.cisco.com/en/US/partner/support/tsd_cisco_worldwide_contacts.html

Have a great weekend

[ortegac]

Arthur,

I contacted Cisco support and they were able to associate the devices under my account.

Thank you!

[daviddun]

Great News

Have a great weekend