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- About daviddun
daviddun
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http://www.linkedin.com/pub/dave-dunlap/5/618/469
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Member since
08-15-2011
183
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46
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14
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11-16-2011
05:45 AM
Be sure to upgrade the firmware on the switch and it will work with no problems David Dunlap SBSC UC Support Engineer CCNA, SCCP SIP certified & CCNA-Voice 10:00am to 7:00pm EST Monday to Friday daviddun@cisco.com Office +1 (866) 606-1866 ext. 601050 Fax +1 (866) 875-3916 Cisco Steps to success for UC500 platform https://supportforums.cisco.com/docs/DOC-16634 Cisco SMB support forum https://supportforums.cisco.com/community/netpro/small-business Cisco Technical Enablement Labs https://supportforums.cisco.com/docs/DOC-9836 Partner CVENT Calender 4efb&t=http%3a%2f%2fwww.cvent.com%2fEVENTS%2fCalendar%2fCalendar.aspx%3fcal% 3d313c653e-5061-464b-9bc8-56ab83b20f47&s=%3cimgborder%3d%220%22src%3d%22ht tp%3a%2f%2fcustom.cvent.com%2f7A5FE47695D247ABA545F93364B0665E%2fpix%2f49e30 e3eb8074b1bb95f4dacf65eaa42.JPG%22+alt%3d%22%22%2f%3e> Description: Description: http://custom.cvent.com/7A5FE47695D247ABA545F93364B0665E/pix/49e30e3eb8074b1 bb95f4dacf65eaa42.JPG
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Created by
daviddun
in Voice Systems
in Voice Systems
10-17-2011
03:38 PM
10-17-2011
03:38 PM
Adam, The 8900 series phones are in testing to be supported in the next release of CCA (JAN 2012) The phone currently supported are the following models 7900 Series 6900 Series SPA500 Series SPA 300 Series I hope this answers your question Have a great night
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10-13-2011
01:50 PM
Update the firmware to the latest 1.1.1.8 ros Here is the link for it I hope this helps http://www.cisco.com/cisco/software/release.html?mdfid=283019666&softwareid=282463181&release=1.1.1.8&relind=AVAILABLE&rellifecycle=&reltype=latest
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10-13-2011
01:22 PM
Good afternoon, We need a little more information about the switches your are using and the setup you have Check the firmware of the switch to make sure it is compatible with the UC560
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Created by
daviddun
in Voice Systems
in Voice Systems
10-04-2011
09:52 AM
10-04-2011
09:52 AM
David, How many extensions or buttons do you need Look at Floating extensions What’s New in CCA 3.1? I tried this in my lab and was able to free up the 8 extensions, i then added the floating extension of 8 with the CFWD ALL to the operator phone (2001) or blast group (5001) I hope this points you in the right direction, it does tie up that whole range, but it might work if you move something around off the extension you need
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09-21-2011
05:59 AM
Nathan, Look here if you want to really learn something https://supportforums.cisco.com/docs/DOC-9836 Have a great day
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09-09-2011
10:06 AM
Try this link and see if it helps https://supportforums.cisco.com/docs/DOC-15755 Have a great day
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08-26-2011
11:30 AM
THe file is located in the it should be under C:/Program Files(x86)/Cisco Systems/CiscoSMB/Cisco Configuration Assistant/appdata On the Win7 machine I hope this helps
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08-22-2011
11:52 AM
Reid, At this time there is no way to disable the initial beep for the live record. It is because it is the intialization of the VM system I hope this at least answers your question, even though it might not be the one you are looking for
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Created by
daviddun
in Voice Systems
in Voice Systems
08-18-2011
08:54 AM
08-18-2011
08:54 AM
Try these commands in the IOS exec commands "show lic detail" "show platform software lic" They will show the right count David Dunlap SBSC UC Support Engineer 10:00am to 7:00pm EST Monday to Friday daviddun@cisco.com Office +1 (866) 606-1866 ext. 601050 Fax +1 (866) 875-3916 www.cisco.com/go/SMB From: Mjewell@nassericlinic.com Sent: Wednesday, August 17, 2011 11:46 PM To: Arthur Dunlap Subject: - Re: UC 560 Getting License Increase (from 16 to 24 included)???? Cisco Support Community Re: UC 560 Getting License Increase (from 16 to 24 included)???? created by Michael Jewell in SBCS - UC500 - View the full discussion
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Created by
daviddun
in Voice Systems
in Voice Systems
08-17-2011
02:18 PM
08-17-2011
02:18 PM
Steve, The UC540/560 platform does not support Unified CallConnector, you need to look at Smart Call Connector This may fit your needs and is supported by the SBSC I hope this points you in the right direction
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08-09-2011
09:03 AM
Luke, This is a MS issue on the way they handle hibernation. I saw the same issue and the only work around is to disable the hibernation mode. If you are working the on CCA, I would increase the time before hibernation starts, this may help you in the short term. The issue happens when the hibernation disconnects all it's connection, CCA sees this as a shut down or broken connection. I hope this helps
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07-19-2011
06:10 AM
Adeep, The UC560 can support two T1 cards with no problems, just look for the part # (VWIC2-1MFT-T1/E1) The second part of the question will need some more clarification Do you mean a another UC560 at the second office with multisite running or a small office (SR520) running a few phones back to the main office Let me know Have a great day Dave
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07-16-2011
10:28 AM
Benjamin, At this time the UC320 does not support a conference room phone Look for it to be added down the road Sorry don't have the answer you are looking for Have a great weekend
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Created by
daviddun
in Voice Systems
in Voice Systems
07-16-2011
05:56 AM
07-16-2011
05:56 AM
Alexandru, Look for CCA 3.1 to support the switch in the next couple of weeks MAke sure you have the latest firmware and it will work with no problems Have a great weekend
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11-16-2011
Be sure to upgrade the firmware on the switch and it will work with
noproblems David DunlapSBSC UC S...
10-17-2011
Adam,The 8900 series phones are in testing to be supported in the next
release of CCA (JAN 2012)The ...
10-13-2011
Update the firmware to the latest1.1.1.8 rosHere is the link for itI
hope this helps
http://www.cisc...
10-13-2011
Good afternoon,We need a little more information about the switches your
are using and the setup you...
10-04-2011
David,How many extensions or buttons do you needLook at Floating
extensionsWhat’s New in CCA 3.1?I t...
09-21-2011
Nathan,Look here if you want to really learn
somethinghttps://supportforums.cisco.com/docs/DOC-9836H...
09-09-2011
Try this link and see if it
helpshttps://supportforums.cisco.com/docs/DOC-15755Have a great day
08-26-2011
THe file is located in the it should be under C:/Program
Files(x86)/Cisco Systems/CiscoSMB/Cisco Con...
08-22-2011
Reid,At this time there is no way to disable the initial beep for the
live record.It is because it i...
Created by
daviddun
in Voice Systems
08-18-2011
08-18-2011
Try these commands in the IOS exec commands "show lic detail""show
platform software lic" They will ...
Created by
daviddun
in Voice Systems
08-17-2011
08-17-2011
Steve,The UC540/560 platform does not support Unified CallConnector, you
need to look at Smart Call ...
08-09-2011
Luke,This is a MS issue on the way they handle hibernation. I saw the
same issue and the only work a...
07-19-2011
Adeep,The UC560 can support two T1 cards with no problems, just look for
the part # (VWIC2-1MFT-T1/E...
07-16-2011
Benjamin,At this time the UC320 does not support a conference room phone
Look for it to be added dow...
Public Statistics
| Date Registered | 08-15-2011 02:42 PM |
| Date Last Visited | 08-18-2017 03:51 AM |
| Total Messages Posted | 183 |
| Total Helpful Votes Received | 46 |
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