09-06-2023 07:39 AM
I am having some weird issues when trying to upgrade my 9606 Switches from cat9k_iosxe_17.08.01 to 17.09.03
We are running two 9606 in Quad-Supervisor in RPR mode.
we are able to install the file via TFTP just fine.
When we install add file flash: activate commit it will go through the process and ultimately fail.
( example below)
--- Starting Activate ---
Performing Activate on all members
[1] Activate package(s) on Chassis 1/R0
[1] Activate package(s) on Chassis 1/R1
[2] Failed Activate on Chassis 2/R0
[1] Finished Activate on Chassis 1/R0
[1] Finished Activate on Chassis 1/R1
Checking status of Activate on [1/R0 2/R0 1/R1]
Activate: Passed on [1/R0 1/R1]. Failed on [2/R0]
Finished Activate
trying to remove the install with - install remove inactive shows all files that will be deleted ( the unpacked 17.09.03 files as well as a few of the 17.08.01 files) the last line before the Y/N prompted show up
[1] Chassis 1/R1 FAILED: Software internal error - General error,EINVAL - Invalid argument
selecting yes returns FAILED: install_remove.
At this point the only way to remove the unpacked packages is to force the supervisor modules to fail over with the "redundancy force-switchover"
at which point you can install remove inactive before the supervisors link up.
Below is our "show install summary"
which shows 1/R0 active and uncommitted on the 17.08.01 odd
--------------------------------------------------------------------------------
Type St Filename/Version
--------------------------------------------------------------------------------
IMG U 17.08.01.0.1490
[ Chassis 2/R0 ] Installed Package(s) Information:
State (St): I - Inactive, U - Activated & Uncommitted,
C - Activated & Committed, D - Deactivated & Uncommitted
--------------------------------------------------------------------------------
Type St Filename/Version
--------------------------------------------------------------------------------
IMG C 17.08.01.0.1490
[ Chassis 1/R1 ] Installed Package(s) Information:
State (St): I - Inactive, U - Activated & Uncommitted,
C - Activated & Committed, D - Deactivated & Uncommitted
--------------------------------------------------------------------------------
Type St Filename/Version
--------------------------------------------------------------------------------
IMG C 17.08.01.0.1490
IMG I 17.09.03.0.4111
--------------------------------------------------------------------------------
Auto abort timer: inactive
--------------------------------------------------------------------------------
* ( if we remove the 17.09.03 on all the supervisors modules with the "redundancy force-switchover" the above install summary will go back to showing 1/R0,R1, 2/R0 as being active committed on 17.08.01)
BOOT variable = bootflash:packages.conf;
MANUAL_BOOT variable = no
BAUD variable = 9600
ENABLE_BREAK variable does not exist
BOOTMODE variable does not exist
IPXE_TIMEOUT variable does not exist
CONFIG_FILE variable =
Standby BOOT variable = bootflash:packages.conf;
Standby MANUAL_BOOT variable = no
Standby BAUD variable = 9600
Standby ENABLE_BREAK variable does not exist
Standby BOOTMODE variable does not exist
Standby IPXE_TIMEOUT variable does not exist
Standby CONFIG_FILE variable =
I have looked at the install guides for 17.09. and we have tried everything listed besides formatting flash, and disconnecting the SVL's .
we have upgrade several times before with starting at base to 17.5, 17.6, 17.7
any help would be appreciated
09-06-2023 05:55 PM
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