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IOS UPGRADE VIA USB I/O error (3850 SWITCH)

chrisd52
Level 1
Level 1

Anyone willing to assist,

Been trying to upgrade the IOS for a WS-C3850-48T via USB and I'm getting this error "%IOSXE-3-PLATFORM: SWITCH 1 TO R/0 KERNEL: SCSI 1:0:0:0 REJECTING TO OFFLINE/DEAD DEVICE".  After this error message my usb device is then logically ejected from the switch. I've been able to move .txt files over without issue into the flash memory and the attempted configuration file to other same model switches. Since it is an I/O error I'm hesitant to restart the switch, if anyone has encountered this before or has any ideas I'd greatly appreciate the help.

-Chris

 

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Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the command "sh post".