ISR 4221 Password Recovery

[Vortex600]

Hello, 

We have Cisco ISR 4221 that has a login local account setup to login to the router that was setup by a previous engineer that is no longer with the company so we are not able to login. I can not confirm the confreg. One of the steps says to "Set the confreg to not auto boot (0x0 if your baud rate is 9600), and then reload the box. The router enters the ROM monitor, indicated by the ROM monitor prompt (rommon1>).  How is this set without access to the router? I 

Thanks in advance!!!

[Leo Laohoo]

From ROMMON,
1. confreg 0x2142
2. Reboot the router
3. Change the password
4. config-registry 0x2102
5. save the config
6. reboot the router

[rbrumfield]

I teach networking & it seems like one of our past students did this to fix a missing password issue, but didn't change the registry back when they built the config again. Both are locked behind unknow user names & passwords. Whats the work around?

[Leo Laohoo]

What is the model of the router?

[rbrumfield]

The 4221

[Leo Laohoo]

Console into the router and reboot. 

Post the entire bootup process.

[rbrumfield]

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2025.01.14 07:56:00 =~=~=~=~=~=~=~=~=~=~=~=

Username: 

Username: admin

Password: 

% Login invalid

Username: administrator

Password: 

% Login invalid

R2 con0 is now available

Press RETURN to get started.

No Authorization, No Entering!

User Access Verification

Username: admin

Password: 

% Login invalid

Username: administrator

Password: 

% Login invalid

Username: 

Initializing Hardware ...

Checking for PCIe device presence...done

System integrity status: 0x610

Rom image verified correctly

System Bootstrap, Version 16.7(5r), RELEASE SOFTWARE

Copyright (c) 1994-2019  by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: PowerOn

ISR4221/K9 platform with 4194304 Kbytes of main memory

........

no valid BOOT image found

Final autoboot attempt from default boot device...

Located .sdwaninstaller

unable to open bootflash:/.installer ->[NOT EXIST] /bootflash/.sdwaninstaller (14)

Located throughput_monitor_params

#

Unsupported package header version (0)

Located pnp-tech-time

#

Unsupported package header version (0)

Located pnp-tech-discovery-summary

#

Unsupported package header version (542470260)

Located isr4200-ucmk9.16.10.3a.SPA.bin

###################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################

Package header rev 3 structure detected

IsoSize = 421212160

Calculating SHA-1 hash...Validate package: SHA-1 hash:

calculated 23F4F676:9EC52CBE:6EFBC574:3D2519EF:4F642829

expected   23F4F676:9EC52CBE:6EFBC574:3D2519EF:4F642829

RSA Signed RELEASE Image Signature Verification Successful.

Image validated

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           Cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software [], ISR Software (X86_64_LINUX_IOSD-UCMK9-M), Version 16.10.3a, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2019 by Cisco Systems, Inc.

Compiled Tue 17-Sep-19 18:21 by cedge-sw-dev

PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR

LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE,

AND/OR SUBSEQUENTLY PROVIDED SOFTWARE FEATURES (COLLECTIVELY, THE

"SOFTWARE"), AND/OR USING SUCH SOFTWARE CONSTITUTES YOUR FULL

ACCEPTANCE OF THE FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU

ARE NOT WILLING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN.

Your use of the Software is subject to the Cisco End User License Agreement

(EULA) and any relevant supplemental terms (SEULA) found at

http://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html.

You hereby acknowledge and agree that certain Software and/or features are

licensed for a particular term, that the license to such Software and/or

features is valid only for the applicable term and that such Software and/or

features may be shut down or otherwise terminated by Cisco after expiration

of the applicable license term (e.g., 90-day trial period). Cisco reserves

the right to terminate any such Software feature electronically or by any

other means available. While Cisco may provide alerts, it is your sole

responsibility to monitor your usage of any such term Software feature to

ensure that your systems and networks are prepared for a shutdown of the

Software feature.

cisco ISR4221/K9 (1RU) processor with 1784805K/6147K bytes of memory.

Processor board ID FJC2421D011

2 Gigabit Ethernet interfaces

32768K bytes of non-volatile configuration memory.

4194304K bytes of physical memory.

6598655K bytes of flash memory at bootflash:.

%INIT: waited 0 seconds for NVRAM to be available

CRYPTO_PKI: setting trustpoint policy TP-self-signed-1383597461 to use keypair TP-self-signed-1383597461

Press RETURN to get started!

*Jan 14 14:24:52.597: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = esg Next reboot level = ipbasek9 and License = No valid license found

*Jan 14 14:24:52.860: %ISR_THROUGHPUT-6-LEVEL: Throughput level has been set to 35000 kbps

*Jan 14 14:24:56.039: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized

*Jan 14 14:25:02.926: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlanfailed c3pl_ppcp_trace_write

failed c3pl_ppcp_trace_write

*Jan 14 14:25:03.532: %VOICE_HA-7-STATUS: CUBE HA-supported platform detected.

*Jan 14 14:25:03.815: ipsec_vesen_init: g_ipsec_vesen_required=TRUE

*Jan 14 14:25:04.171: opendns init: Service Zone bind fail for VPN 65528

*Jan 14 14:25:04.742: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up

*Jan 14 14:25:04.743: %LINK-3-UPDOWN: Interface EOBC0, changed state to up

*Jan 14 14:25:04.744: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up

*Jan 14 14:25:04.754: %LINEPROTO-5-UPDOWN: Line protocol on Interface LI-Null0, changed state to up

*Jan 14 14:25:04.755: %LINK-3-UPDOWN: Interface LIIN0, changed state to up

*Jan 14 14:25:05.780: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, changed state to up

*Jan 14 14:25:05.780: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, changed state to up

*Jan 14 14:25:05.781: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, changed state to up

*Jan 14 14:22:27.014: %IOSXE-4-PLATFORM: R0/0: kernel:  #2

*Jan 14 14:22:27.014: %IOSXE-4-PLATFORM: R0/0: kernel:  #3

*Jan 14 14:22:58.009: %IOSXE-3-PLATFORM: R0/0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:22:58.009: %IOSXE-3-PLATFORM: R0/0: kernel: dash_i2c_xfer: I2C Master Error master=12 addr=0x50 status=0x0

*Jan 14 14:22:58.071: %IOSXE-3-PLATFORM: R0/0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:22:58.071: %IOSXE-3-PLATFORM: R0/0: kernel: dash_i2c_xfer: I2C Master Error master=13 addr=0x50 status=0x0

*Jan 14 14:23:01.088: %IOSXE-4-PLATFORM: R0/0: kernel: NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory

*Jan 14 14:23:08.391: %IOSXE-4-PLATFORM: R0/0: kernel: lfts_sar_purge_thread: Max ktime is 9223372036

*Jan 14 14:22:27.014: %IOSXE-4-PLATFORM: F0: kernel:  #2

*Jan 14 14:22:27.014: %IOSXE-4-PLATFORM: F0: kernel:  #3

*Jan 14 14:22:58.009: %IOSXE-3-PLATFORM: F0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:22:58.009: %IOSXE-3-PLATFORM: F0: kernel: dash_i2c_xfer: I2C Master Error master=12 addr=0x50 status=0x0

*Jan 14 14:22:58.071: %IOSXE-3-PLATFORM: F0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:22:58.071: %IOSXE-3-PLATFORM: F0: kernel: dash_i2c_xfer: I2C Master Error master=13 addr=0x50 status=0x0

*Jan 14 14:23:01.088: %IOSXE-4-PLATFORM: F0: kernel: NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory

*Jan 14 14:23:08.391: %IOSXE-4-PLATFORM: F0: kernel: lfts_sar_purge_thread: Max ktime is 9223372036

*Jan 14 14:22:27.014: %IOSXE-4-PLATFORM: SIP0: kernel:  #2

*Jan 14 14:22:27.014: %IOSXE-4-PLATFORM: SIP0: kernel:  #3

*Jan 14 14:22:58.009: %IOSXE-3-PLATFORM: SIP0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:22:58.009: %IOSXE-3-PLATFORM: SIP0: kernel: dash_i2c_xfer: I2C Master Error master=12 addr=0x50 status=0x0

*Jan 14 14:22:58.071: %IOSXE-3-PLATFORM: SIP0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:22:58.071: %IOSXE-3-PLATFORM: SIP0: kernel: dash_i2c_xfer: I2C Master Error master=13 addr=0x50 status=0x0

*Jan 14 14:23:01.088: %IOSXE-4-PLATFORM: SIP0: kernel: NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory

*Jan 14 14:23:08.391: %IOSXE-4-PLATFORM: SIP0: kernel: lfts_sar_purge_thread: Max ktime is 9223372036

*Jan 14 14:24:56.189: %CMLIB-3-THROUGHPUT_VALUE_SETUP_FAILED: R0/0: cmand: Throughput license found, throughput set to 75000 kbps. Error: Invalid argument

*Jan 14 14:24:56.189: %CMLIB-3-THROUGHPUT_VALUE_SETUP_FAILED: F0: cmand: Throughput license found, throughput set to 75000 kbps. Error: Invalid argument

*Jan 14 14:24:56.189: %CMLIB-3-THROUGHPUT_VALUE_SETUP_FAILED: SIP0: cmand: Throughput license found, throughput set to 75000 kbps. Error: Invalid argument

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: R0/0: kernel: 1.

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: R0/0: kernel: 7.

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: R0/0: kernel: 

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: SIP0: kernel: 1.

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: SIP0: kernel: 7.

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: SIP0: kernel: 

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: F0: kernel: 1.

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: F0: kernel: 7.

*Jan 14 14:24:58.391: %IOSXE-4-PLATFORM: F0: kernel: 

*Jan 14 14:25:06.665: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Base was enabled by Default

*Jan 14 14:25:10.479: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1383597461 has been generated or imported

*Jan 14 14:25:10.630: %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback0, changed state to up

*Jan 14 14:25:10.722: %SYS-5-CONFIG_I: Configured from memory by console

*Jan 14 14:25:10.761: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled

*Jan 14 14:25:10.776: %SPA_OIR-6-OFFLINECARD: SPA (ISR4221-2x1GE) offline in subslot 0/0

*Jan 14 14:25:10.781: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0

*Jan 14 14:25:10.781: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0

*Jan 14 14:25:10.827: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0

*Jan 14 14:25:10.828: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0

*Jan 14 14:25:10.980: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0

*Jan 14 14:25:11.125: SDWAN INFO: SDWAN system init done

*Jan 14 14:25:11.223: yang-infra: Auto enable netconf-yang

*Jan 14 14:25:11.225: yang-infra: netconf-yang server has been notified to start

*Jan 14 14:25:13.677: %SYS-5-RESTART: System restarted --

Cisco IOS Software [], ISR Software (X86_64_LINUX_IOSD-UCMK9-M), Version 16.10.3a, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2019 by Cisco Systems, Inc.

Compiled Tue 17-Sep-19 18:21 by cedge-sw-dev

*Jan 14 14:25:13.790: %SSH-5-ENABLED: SSH 1.99 has been enabled

*Jan 14 14:25:13.947: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*Jan 14 14:25:13.947: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF

*Jan 14 14:25:13.649: %IOSXE-4-PLATFORM: R0/0: kernel: EXT2-fs (loop10): warning: mounting unchecked fs, running e2fsck is recommended

*Jan 14 14:25:13.773: %IOSXE-4-PLATFORM: R0/0: kernel: LFTS_SAR_rcv_msg: IOSD Ready for msg process : 17574 - 17574 

*Jan 14 14:25:13.649: %IOSXE-4-PLATFORM: SIP0: kernel: EXT2-fs (loop10): warning: mounting unchecked fs, running e2fsck is recommended

*Jan 14 14:25:13.773: %IOSXE-4-PLATFORM: SIP0: kernel: LFTS_SAR_rcv_msg: IOSD Ready for msg process : 17574 - 17574 

*Jan 14 14:25:13.649: %IOSXE-4-PLATFORM: F0: kernel: EXT2-fs (loop10): warning: mounting unchecked fs, running e2fsck is recommended

*Jan 14 14:25:13.773: %IOSXE-4-PLATFORM: F0: kernel: LFTS_SAR_rcv_msg: IOSD Ready for msg process : 17574 - 17574 

*Jan 14 14:25:14.671: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1383597461.server has been generated or imported

*Jan 14 14:25:15.887: %SPA_OIR-6-ONLINECARD: SPA (ISR4221-2x1GE) online in subslot 0/0

*Jan 14 14:25:15.905: %IOSXE_RP_ALARM-6-INFO: ASSERT CRITICAL xcvr container 0/0/0 Transceiver Missing - Link Down 

*Jan 14 14:25:16.494: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Vty was enabled by Platform

*Jan 14 14:25:16.897: %ONEP_BASE-6-CONNECT: [Element]: ONEP session Application:com.cisco.nesd Host:R2 ID:2461 User:NETCONF has connected.

*Jan 14 14:25:17.978: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down

*Jan 14 14:25:17.982: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/1, changed state to down

*Jan 14 14:25:17.984: %IOSXE_RP_ALARM-6-INFO: ASSERT CRITICAL GigabitEthernet0/0/1 Physical Port Link Down 

*Jan 14 14:25:18.719: Checking for EXEC mode on console

*Jan 14 14:25:18.925: %DMI-3-NETCONF_SSH_ERROR: R0/0: ncsshd_bp: NETCONF/SSH: error: Primary trustpoint could not be found, status = 57

*Jan 14 14:25:18.925: %DMI-3-NETCONF_SSH_ERROR: F0: ncsshd_bp: NETCONF/SSH: error: Primary trustpoint could not be found, status = 57

*Jan 14 14:25:18.925: %DMI-3-NETCONF_SSH_ERROR: SIP0: ncsshd_bp: NETCONF/SSH: error: Primary trustpoint could not be found, status = 57

*Jan 14 14:25:22.192: %Cisco-SDWAN-R2-SYSMGR-5-NTCE-200050: R0/0: SYSMGR: System status blinking green (reason: Coming up)

*Jan 14 14:25:22.192: %Cisco-SDWAN-R2-SYSMGR-5-NTCE-200050: SIP0: SYSMGR: System status blinking green (reason: Coming up)

*Jan 14 14:25:22.192: %Cisco-SDWAN-R2-SYSMGR-5-NTCE-200050: F0: SYSMGR: System status blinking green (reason: Coming up)

*Jan 14 14:25:22.229: %Cisco-SDWAN-R2-SYSMGR-5-NTCE-200042: SIP0: SYSMGR: Created shared memory vconfd_shared_region

*Jan 14 14:25:22.229: %Cisco-SDWAN-R2-SYSMGR-5-NTCE-200042: F0: SYSMGR: Created shared memory vconfd_shared_region

*Jan 14 14:25:22.242: %Cisco-SDWAN-R2-SYSMGR-3-ERRO-200065: F0: SYSMGR: Day-0 bringup: True

*Jan 14 14:25:22.243: %Cisco-SDWAN-R2-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon confd @ pid 31467 in vpn 65534

*Jan 14 14:25:22.229: %Cisco-SDWAN-R2-SYSMGR-5-NTCE-200042: R0/0: SYSMGR: Created shared memory vconfd_shared_region

*Jan 14 14:25:22.242: %Cisco-SDWAN-R2-SYSMGR-3-ERRO-200065: R0/0: SYSMGR: Day-0 bringup: True

*Jan 14 14:25:22.243: %Cisco-SDWAN-R2-SYSMGR-6-INFO-200017: R0/0: SYSMGR: Started daemon confd @ pid 31467 in vpn 65534

*Jan 14 14:25:22.242: %Cisco-SDWAN-R2-SYSMGR-3-ERRO-200065: SIP0: SYSMGR: Day-0 bringup: True

*Jan 14 14:25:22.243: %Cisco-SDWAN-R2-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon confd @ pid 31467 in vpn 65534

*Jan 14 14:25:23.648: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*Jan 14 14:25:23.650: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF

*Jan 14 14:25:24.555: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named CISCO_IDEVID_SUDI has been generated or imported

*Jan 14 14:25:24.609: %PKI-2-NON_AUTHORITATIVE_CLOCK: PKI functions can not be initialized until an authoritative time source, like NTP, can be obtained.

*Jan 14 14:25:24.614: yang-infra: Trustpoint deleted: TP-self-signed-1383597461

*Jan 14 14:25:24.614: CRYPTO_PKI: Error: Self signed certificate generation is already in progress. So, not honoring this request 

*Jan 14 14:25:24.615: yang-infra: ERROR: Failed to create a new self-signed trustpoint

*Jan 14 14:25:24.671: %PKI-4-NOCONFIGAUTOSAVE: Configuration was modified.  Issue "write memory" to save new IOS PKI configuration

*Jan 14 14:25:44.880: %NDBMAN-5-ACTIVE: R0/0: ndbmand: All data providers active.

*Jan 14 14:25:44.880: %NDBMAN-5-ACTIVE: SIP0: ndbmand: All data providers active.

*Jan 14 14:25:44.880: %NDBMAN-5-ACTIVE: F0: ndbmand: All data providers active.

*Jan 14 14:25:46.278: %ONEP_BASE-6-CONNECT: [Element]: ONEP session Application:com.cisco.syncfd Host:R2 ID:99 User:a has connected.

*Jan 14 14:26:32.335: %DMI-5-ACTIVE: SIP0: nesd: process is in steady state.

*Jan 14 14:26:32.335: %DMI-5-ACTIVE: F0: nesd: process is in steady state.

*Jan 14 14:26:32.335: %DMI-5-ACTIVE: R0/0: nesd: process is in steady state.

*Jan 14 14:26:32.924: EXEC mode enabled on console

*Jan 14 14:26:48.362: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Startup Config Present)No Authorization, No Entering!

User Access Verification

Username: 

% Username:  timeout expired!

Username: 

Initializing Hardware ...

Checking for PCIe device presence...done

System integrity status: 0x610

Rom image verified correctly

System Bootstrap, Version 16.7(5r), RELEASE SOFTWARE

Copyright (c) 1994-2019  by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: PowerOn

ISR4221/K9 platform with 4194304 Kbytes of main memory

.

rommon 1 > confreg c 0x2142

You must reset or power cycle for new config to take effect

rommon 2 > reset

Resetting .......

Initializing Hardware ...

Checking for PCIe device presence...done

System integrity status: 0x610

Rom image verified correctly

System Bootstrap, Version 16.7(5r), RELEASE SOFTWARE

Copyright (c) 1994-2019  by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: LocalSoft

ISR4221/K9 platform with 4194304 Kbytes of main memory

........

no valid BOOT image found

Final autoboot attempt from default boot device...

Located .sdwaninstaller

unable to open bootflash:/.installer ->[NOT EXIST] /bootflash/.sdwaninstaller (14)

Located throughput_monitor_params

#

Unsupported package header version (0)

Located pnp-tech-time

#

Unsupported package header version (0)

Located pnp-tech-discovery-summary

#

Unsupported package header version (542470260)

Located isr4200-ucmk9.16.10.3a.SPA.bin

###################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################

Package header rev 3 structure detected

IsoSize = 421212160

Calculating SHA-1 hash...Validate package: SHA-1 hash:

calculated 23F4F676:9EC52CBE:6EFBC574:3D2519EF:4F642829

expected   23F4F676:9EC52CBE:6EFBC574:3D2519EF:4F642829

RSA Signed RELEASE Image Signature Verification Successful.

Image validated

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           Cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software [], ISR Software (X86_64_LINUX_IOSD-UCMK9-M), Version 16.10.3a, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2019 by Cisco Systems, Inc.

Compiled Tue 17-Sep-19 18:21 by cedge-sw-dev

PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR

LICENSE KEY PROVIDED FOR ANY CISCO SOFTWARE PRODUCT, PRODUCT FEATURE,

AND/OR SUBSEQUENTLY PROVIDED SOFTWARE FEATURES (COLLECTIVELY, THE

"SOFTWARE"), AND/OR USING SUCH SOFTWARE CONSTITUTES YOUR FULL

ACCEPTANCE OF THE FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU

ARE NOT WILLING TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN.

Your use of the Software is subject to the Cisco End User License Agreement

(EULA) and any relevant supplemental terms (SEULA) found at

http://www.cisco.com/c/en/us/about/legal/cloud-and-software/software-terms.html.

You hereby acknowledge and agree that certain Software and/or features are

licensed for a particular term, that the license to such Software and/or

features is valid only for the applicable term and that such Software and/or

features may be shut down or otherwise terminated by Cisco after expiration

of the applicable license term (e.g., 90-day trial period). Cisco reserves

the right to terminate any such Software feature electronically or by any

other means available. While Cisco may provide alerts, it is your sole

responsibility to monitor your usage of any such term Software feature to

ensure that your systems and networks are prepared for a shutdown of the

Software feature.

cisco ISR4221/K9 (1RU) processor with 1784805K/6147K bytes of memory.

Processor board ID FJC2421D011

2 Gigabit Ethernet interfaces

32768K bytes of non-volatile configuration memory.

4194304K bytes of physical memory.

6598655K bytes of flash memory at bootflash:.

CRYPTO_PKI: setting trustpoint policy TP-self-signed-1383597461 to use keypair TP-self-signed-1383597461% Generating 2048 bit RSA keys, keys will be non-exportable...

[OK] (elapsed time was 4 seconds)



Press RETURN to get started!

*Jan 14 14:38:31.728: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = esg Next reboot level = ipbasek9 and License = No valid license found

*Jan 14 14:38:31.990: %ISR_THROUGHPUT-6-LEVEL: Throughput level has been set to 35000 kbps

*Jan 14 14:38:35.171: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized

*Jan 14 14:38:42.120: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlanfailed c3pl_ppcp_trace_write

failed c3pl_ppcp_trace_write

*Jan 14 14:38:42.753: %VOICE_HA-7-STATUS: CUBE HA-supported platform detected.

*Jan 14 14:38:43.034: ipsec_vesen_init: g_ipsec_vesen_required=TRUE

*Jan 14 14:38:43.391: opendns init: Service Zone bind fail for VPN 65528

*Jan 14 14:38:43.967: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up

*Jan 14 14:38:43.969: %LINK-3-UPDOWN: Interface EOBC0, changed state to up

*Jan 14 14:38:43.969: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up

*Jan 14 14:38:43.979: %LINEPROTO-5-UPDOWN: Line protocol on Interface LI-Null0, changed state to up

*Jan 14 14:38:43.980: %LINK-3-UPDOWN: Interface LIIN0, changed state to up

*Jan 14 14:38:45.011: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, changed state to up

*Jan 14 14:38:45.011: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, changed state to up

*Jan 14 14:38:45.012: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, changed state to up

*Jan 14 14:36:06.640: %IOSXE-4-PLATFORM: R0/0: kernel:  #2

*Jan 14 14:36:06.640: %IOSXE-4-PLATFORM: R0/0: kernel:  #3

*Jan 14 14:36:36.975: %IOSXE-3-PLATFORM: R0/0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:36:36.975: %IOSXE-3-PLATFORM: R0/0: kernel: dash_i2c_xfer: I2C Master Error master=12 addr=0x50 status=0x0

*Jan 14 14:36:37.037: %IOSXE-3-PLATFORM: R0/0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:36:37.037: %IOSXE-3-PLATFORM: R0/0: kernel: dash_i2c_xfer: I2C Master Error master=13 addr=0x50 status=0x0

*Jan 14 14:36:39.966: %IOSXE-4-PLATFORM: R0/0: kernel: NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory

*Jan 14 14:36:47.453: %IOSXE-4-PLATFORM: R0/0: kernel: lfts_sar_purge_thread: Max ktime is 9223372036

*Jan 14 14:36:06.640: %IOSXE-4-PLATFORM: F0: kernel:  #2

*Jan 14 14:36:06.640: %IOSXE-4-PLATFORM: F0: kernel:  #3

*Jan 14 14:36:36.975: %IOSXE-3-PLATFORM: F0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:36:36.975: %IOSXE-3-PLATFORM: F0: kernel: dash_i2c_xfer: I2C Master Error master=12 addr=0x50 status=0x0

*Jan 14 14:36:37.037: %IOSXE-3-PLATFORM: F0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:36:37.037: %IOSXE-3-PLATFORM: F0: kernel: dash_i2c_xfer: I2C Master Error master=13 addr=0x50 status=0x0

*Jan 14 14:36:39.966: %IOSXE-4-PLATFORM: F0: kernel: NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory

*Jan 14 14:36:47.453: %IOSXE-4-PLATFORM: F0: kernel: lfts_sar_purge_thread: Max ktime is 9223372036

*Jan 14 14:36:06.640: %IOSXE-4-PLATFORM: SIP0: kernel:  #2

*Jan 14 14:36:06.640: %IOSXE-4-PLATFORM: SIP0: kernel:  #3

*Jan 14 14:36:36.975: %IOSXE-3-PLATFORM: SIP0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:36:36.975: %IOSXE-3-PLATFORM: SIP0: kernel: dash_i2c_xfer: I2C Master Error master=12 addr=0x50 status=0x0

*Jan 14 14:36:37.037: %IOSXE-3-PLATFORM: SIP0: kernel: dash_c2w_op_done: I2C Master time out: status register - 0x0

*Jan 14 14:36:37.037: %IOSXE-3-PLATFORM: SIP0: kernel: dash_i2c_xfer: I2C Master Error master=13 addr=0x50 status=0x0

*Jan 14 14:36:39.966: %IOSXE-4-PLATFORM: SIP0: kernel: NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory

*Jan 14 14:36:47.453: %IOSXE-4-PLATFORM: SIP0: kernel: lfts_sar_purge_thread: Max ktime is 9223372036

*Jan 14 14:38:35.253: %CMLIB-3-THROUGHPUT_VALUE_SETUP_FAILED: R0/0: cmand: Throughput license found, throughput set to 75000 kbps. Error: Invalid argument

*Jan 14 14:38:35.253: %CMLIB-3-THROUGHPUT_VALUE_SETUP_FAILED: SIP0: cmand: Throughput license found, throughput set to 75000 kbps. Error: Invalid argument

*Jan 14 14:38:35.253: %CMLIB-3-THROUGHPUT_VALUE_SETUP_FAILED: F0: cmand: Throughput license found, throughput set to 75000 kbps. Error: Invalid argument

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: R0/0: kernel: 1.

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: R0/0: kernel: 7.

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: R0/0: kernel: 

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: SIP0: kernel: 1.

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: SIP0: kernel: 7.

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: SIP0: kernel: 

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: F0: kernel: 1.

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: F0: kernel: 7.

*Jan 14 14:38:36.821: %IOSXE-4-PLATFORM: F0: kernel: 

*Jan 14 14:38:46.007: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Base was enabled by Default

*Jan 14 14:38:49.166: %SYS-6-STARTUP_CONFIG_IGNORED: System startup configuration is ignored based on the configuration register setting.

*Jan 14 14:38:49.189: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled

*Jan 14 14:38:49.204: %SPA_OIR-6-OFFLINECARD: SPA (ISR4221-2x1GE) offline in subslot 0/0

*Jan 14 14:38:49.210: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0

*Jan 14 14:38:49.210: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0

*Jan 14 14:38:49.257: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0

*Jan 14 14:38:49.257: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0

*Jan 14 14:38:49.419: %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0

*Jan 14 14:38:49.593: SDWAN INFO: SDWAN system init done

*Jan 14 14:38:49.769: yang-infra: Auto enable netconf-yang

*Jan 14 14:38:49.771: yang-infra: netconf-yang server has been notified to start

*Jan 14 14:38:52.315: %SYS-5-RESTART: System restarted --

Cisco IOS Software [], ISR Software (X86_64_LINUX_IOSD-UCMK9-M), Version 16.10.3a, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2019 by Cisco Systems, Inc.

Compiled Tue 17-Sep-19 18:21 by cedge-sw-dev

*Jan 14 14:38:52.603: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*Jan 14 14:38:52.605: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF

*Jan 14 14:38:52.326: %IOSXE-4-PLATFORM: R0/0: kernel: EXT2-fs (loop10): warning: mounting unchecked fs, running e2fsck is recommended

*Jan 14 14:38:52.415: %IOSXE-4-PLATFORM: R0/0: kernel: LFTS_SAR_rcv_msg: IOSD Ready for msg process : 17683 - 17683 

*Jan 14 14:38:52.326: %IOSXE-4-PLATFORM: F0: kernel: EXT2-fs (loop10): warning: mounting unchecked fs, running e2fsck is recommended

*Jan 14 14:38:52.415: %IOSXE-4-PLATFORM: F0: kernel: LFTS_SAR_rcv_msg: IOSD Ready for msg process : 17683 - 17683 

*Jan 14 14:38:52.326: %IOSXE-4-PLATFORM: SIP0: kernel: EXT2-fs (loop10): warning: mounting unchecked fs, running e2fsck is recommended

*Jan 14 14:38:52.415: %IOSXE-4-PLATFORM: SIP0: kernel: LFTS_SAR_rcv_msg: IOSD Ready for msg process : 17683 - 17683 

*Jan 14 14:38:53.983: %SPA_OIR-6-ONLINECARD: SPA (ISR4221-2x1GE) online in subslot 0/0

*Jan 14 14:38:54.007: %IOSXE_RP_ALARM-6-INFO: ASSERT CRITICAL xcvr container 0/0/0 Transceiver Missing - Link Down 

*Jan 14 14:38:55.169: %ONEP_BASE-6-SS_ENABLED: ONEP: Service set Vty was enabled by Platform

*Jan 14 14:38:55.575: %ONEP_BASE-6-CONNECT: [Element]: ONEP session Application:com.cisco.nesd Host:Router ID:1592 User:NETCONF has connected.

*Jan 14 14:38:55.828: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down

*Jan 14 14:38:55.902: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/1, changed state to down

*Jan 14 14:38:55.903: %IOSXE_RP_ALARM-6-INFO: ASSERT CRITICAL GigabitEthernet0/0/1 Physical Port Link Down 

*Jan 14 14:38:57.352: Checking for EXEC mode on console

*Jan 14 14:38:57.592: %DMI-3-NETCONF_SSH_ERROR: R0/0: ncsshd_bp: NETCONF/SSH: error: Primary trustpoint could not be found, status = 57

*Jan 14 14:38:57.592: %DMI-3-NETCONF_SSH_ERROR: F0: ncsshd_bp: NETCONF/SSH: error: Primary trustpoint could not be found, status = 57

*Jan 14 14:38:57.592: %DMI-3-NETCONF_SSH_ERROR: SIP0: ncsshd_bp: NETCONF/SSH: error: Primary trustpoint could not be found, status = 57

*Jan 14 14:39:00.874: %Cisco-SDWAN-Router-SYSMGR-5-NTCE-200050: R0/0: SYSMGR: System status blinking green (reason: Coming up)

*Jan 14 14:39:00.918: %Cisco-SDWAN-Router-SYSMGR-5-NTCE-200042: R0/0: SYSMGR: Created shared memory vconfd_shared_region

*Jan 14 14:39:00.934: %Cisco-SDWAN-Router-SYSMGR-3-ERRO-200065: R0/0: SYSMGR: Day-0 bringup: True

*Jan 14 14:39:00.935: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: R0/0: SYSMGR: Started daemon confd @ pid 31697 in vpn 65534

*Jan 14 14:39:00.874: %Cisco-SDWAN-Router-SYSMGR-5-NTCE-200050: F0: SYSMGR: System status blinking green (reason: Coming up)

*Jan 14 14:39:00.918: %Cisco-SDWAN-Router-SYSMGR-5-NTCE-200042: F0: SYSMGR: Created shared memory vconfd_shared_region

*Jan 14 14:39:00.934: %Cisco-SDWAN-Router-SYSMGR-3-ERRO-200065: F0: SYSMGR: Day-0 bringup: True

*Jan 14 14:39:00.935: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon confd @ pid 31697 in vpn 65534

*Jan 14 14:39:00.874: %Cisco-SDWAN-Router-SYSMGR-5-NTCE-200050: SIP0: SYSMGR: System status blinking green (reason: Coming up)

*Jan 14 14:39:00.918: %Cisco-SDWAN-Router-SYSMGR-5-NTCE-200042: SIP0: SYSMGR: Created shared memory vconfd_shared_region

*Jan 14 14:39:00.934: %Cisco-SDWAN-Router-SYSMGR-3-ERRO-200065: SIP0: SYSMGR: Day-0 bringup: True

*Jan 14 14:39:00.935: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon confd @ pid 31697 in vpn 65534

*Jan 14 14:39:02.855: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*Jan 14 14:39:02.856: %CRYPTO-6-GDOI_ON_OFF: GDOI is OFF

*Jan 14 14:39:03.724: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named CISCO_IDEVID_SUDI has been generated or imported

*Jan 14 14:39:03.765: %PKI-2-NON_AUTHORITATIVE_CLOCK: PKI functions can not be initialized until an authoritative time source, like NTP, can be obtained.

*Jan 14 14:39:07.151: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1383597461 has been generated or imported

*Jan 14 14:39:07.152: %SSH-5-ENABLED: SSH 1.99 has been enabled

*Jan 14 14:39:07.806: %CRYPTO_ENGINE-5-KEY_ADDITION: A key named TP-self-signed-1383597461.server has been generated or imported

*Jan 14 14:39:24.780: %PLATFORM_INFRA-5-IOS_INTR_OVER_LIMIT: IOS thread disabled interrupt for 54 msec

-Traceback= 1#4207ce894abcef09eae8932bfb01c1aa  :55D33D1B4000+681FE69 :55D33D1B4000+7DF25C7 :55D33D1B4000+7DF20B2 :55D33D1B4000+7E01061

*Jan 14 14:39:26.614: %ONEP_BASE-6-CONNECT: [Element]: ONEP session Application:com.cisco.syncfd Host:Router ID:4555 User:a has connected.

*Jan 14 14:39:33.357: %NDBMAN-5-ACTIVE: R0/0: ndbmand: All data providers active.

*Jan 14 14:39:33.357: %NDBMAN-5-ACTIVE: F0: ndbmand: All data providers active.

*Jan 14 14:39:33.357: %NDBMAN-5-ACTIVE: SIP0: ndbmand: All data providers active.

*Jan 14 14:39:38.681: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon cfgmgr @ pid 32686 in vpn 0

*Jan 14 14:39:38.684: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon fpmd @ pid 32687 in vpn 0

*Jan 14 14:39:38.687: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon ftmd @ pid 32688 in vpn 0

*Jan 14 14:39:38.693: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon ompd @ pid 32689 in vpn 0

*Jan 14 14:39:38.696: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon ttmd @ pid 32690 in vpn 0

*Jan 14 14:39:38.703: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: F0: SYSMGR: Started daemon vdaemon @ pid 32691 in vpn 0

*Jan 14 14:39:38.681: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon cfgmgr @ pid 32686 in vpn 0

*Jan 14 14:39:38.684: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon fpmd @ pid 32687 in vpn 0

*Jan 14 14:39:38.687: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon ftmd @ pid 32688 in vpn 0

*Jan 14 14:39:38.693: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon ompd @ pid 32689 in vpn 0

*Jan 14 14:39:38.696: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon ttmd @ pid 32690 in vpn 0

*Jan 14 14:39:38.703: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: SIP0: SYSMGR: Started daemon vdaemon @ pid 32691 in vpn 0

*Jan 14 14:39:38.681: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: R0/0: SYSMGR: Started daemon cfgmgr @ pid 32686 in vpn 0

*Jan 14 14:39:38.684: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: R0/0: SYSMGR: Started daemon fpmd @ pid 32687 in vpn 0

*Jan 14 14:39:38.687: %Cisco-SDWAN-Router-SYSMGR-6-INFO-200017: R0/0: SYSMGR: Started daemon ftmd @ pid 32688 in vpn 0

*Jan 14 14:40:25.691: SDWAN INFO: Received ENABLE_CONSOLE message from sysmgr

*Jan 14 14:40:25.691: Console Enabled

*Jan 14 14:40:25.692: SDWAN INFO: PNP start, status: fail

*Jan 14 14:40:25.750: EXEC mode enabled on console

*Jan 14 14:40:25.695: %DMI-5-ACTIVE: F0: nesd: process is in steady state.

*Jan 14 14:40:25.695: %DMI-5-ACTIVE: R0/0: nesd: process is in steady state.

*Jan 14 14:40:25.695: %DMI-5-ACTIVE: SIP0: nesd: process is in steady state.

*Jan 14 14:40:41.763: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Startup Config Present)

User Access Verification

Username: admin

Password: 

% Login invalid

Username: administrator

Password: 

% Login invalid

Username: admin

Password: 

% Login invalid

Router con0 is now available

Press RETURN to get started.

[Leo Laohoo]

The router is configured for SDWAN. 

Force the router to go into ROMMON and post the complete output to the command "set".

[rbrumfield]

Sorry for the delay, my class pivoted to written material & packet tracers so I had to find time to wheel out the rack.

rommon 6 > set
PS1=rommon ! >
THRPUT=
LICENSE_SUITE=
LICENSE_BOOT_LEVEL=
MCP_STARTUP_TRACEFLAGS=00000000:00000000
RET_2_RTS=
ETHER_PORT=0
ETHER_SPEED_MODE=4
RET_2_RCALTS=
BOOT=
BSI=0
RANDOM_NUM=924948649
rommon 7 >

edit to include that I believe this is a different router than from above, but it is doing the same thing. I have run into different posts saying that the 4221 kept reverting to SD-WAN mode. In previous years the routers were hardly ever shut down, but this year my room is split between networking & PC repair so I have to wheel the network racks in & out so they get shut down a lot. Power cycling might be part of the prob.

[Leo Laohoo]

---

@rbrumfield wrote:
to include that I believe this is a different router than from above

---

And which one am I troubleshooting? 

If this is a different router from the one that is booting in SD-WAN, post the entire bootup process and tell us what the problem is.

[rbrumfield]

Leo,

Thanks for the help! I finally got my academies access the management program squared away so I could get ahold of a new image. I think someone before me didn't have proper access so was throwing whatever they could find onto it. Or, a mischievous or malicious student last year who thought they'd be really hilarious & nuke the routers. 

Rick