Letter of volatility for IE-9320-24T4X-E

[tychan]

I am looking for the letter of volatility (LOV) for IE-9320-24T4X-E. I need to details on volatile and non-volatile memory and how to clear them for data sanitization purpose, so the "Statement of Policy: Removal of Data on Cisco Equipment" I found in another discussion would not work. I would appreciate it if someone can provide the LOV. Thank you.

[Leo Laohoo]

Contact the Cisco Account Manager and they will reach out to the IE9k BU for the relevant information.

[tychan]

Thanks Leo.

The IE-9320-24T4X-E was purchased through a third party supplier. So I guess I have to reach out to the supplier to find out who the Cisco Account Manager is? Would it help to call 1-800-462-4726 directly?

[tychan]

I am trying to find the Letter of Volatility (LoV) for the IE-9320-24T4X-E switch, but I have not been able to find anything for the IE-93xx. I am able to find the LoV for Cisco Catalyst 9300 Series. Is IE-9320-24T4X-E part of the Cisco Catalyst 9300 Series? If so, I assume the LoV for Cisco Catalyst 9300 Series would apply to the IE-9320.

Your reply is greatly appreciated. Thank you.

[Leo Laohoo]

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@tychan wrote:
I am trying to find the Letter of Volatility (LoV) for the IE-9320-24T4X-E switch,

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Contact the Cisco AM/SE. 

I have been made aware that Cisco does not issue Letter of Volatility.