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License issue after WS-C4510R+E chassis swap

Andy Prescott
Level 1
Level 1

‎09-15-2016 08:56 AM - edited ‎03-08-2019 07:26 AM

My customer had a chassis swapped out (WS-C4510R+E) and since then the sup just reloads into rommon stating that the switch is configured for VSS but this is not licensed - this configuration worked ok before the chassis swap out. Are the licenses tied to the chassis?

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Reza Sharifi
Hall of Fame
Hall of Fame

‎09-15-2016 11:08 AM

The license is tied to the sup and not the chassis.

You may want to open a ticket with TAC and asked the to help you with reapplying the license.

HTH

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Andy Prescott
Level 1
Level 1
In response to Reza Sharifi

‎09-21-2016 01:15 AM

I thought that would have been the case but was interested to see if anyone else had encountered the same problem. Thanks for responding.

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