Miraki issue

[shashanksgr251]

Hi All..

Deployed Cisco Miraki on our infrastructure and now user reporting slowness and dis connectivity.

What could be the possibility of issue..

[Bilal Nawaz]

There are built in troubleshooting tools within the AP if you were to log on to it locally, but it's usually best to start with looking at the Meraki cloud dashboard, find out which host has a problem and drill more down to the AP, the SSID and the host/user. Check the ports that the meraki AP connects to for any errors and ensure connectivity to the cloud remains stable.

[shashanksgr251]

Below is logs.

Apr 16 12:57:27 IN-WiFi-02 Hermes IN-L0553 802.1X authentication radio: 1, vap: 0, identity: akumar7@corp.yodlee.com  more »

Apr 16 12:57:27 IN-WiFi-02 Hermes IN-L0553 802.1X EAP success radio: 1, vap: 0, identity: akumar7@corp.yodlee.com  more »

Apr 16 12:57:27 IN-WiFi-02 Hermes IN-L0553 RADIUS response radio: 1, vap: 0, group:   more »

Apr 16 12:57:27 IN-WiFi-02 Hermes IN-L0553 802.11 association channel: 161, rssi: 48

Apr 16 12:57:22 IN-WiFi-02 Hermes IN-L0553 802.11 disassociation unknown reason

Apr 16 12:48:15 IN-WiFi-02 Hermes IN-L0553 802.1X authentication radio: 1, vap: 0, identity: akumar7@corp.yodlee.com  more »

Apr 16 12:48:15 IN-WiFi-02 Hermes IN-L0553 802.1X EAP success radio: 1, vap: 0, identity: akumar7@corp.yodlee.com  more »

Apr 16 12:48:15 IN-WiFi-02 Hermes IN-L0553 RADIUS response radio: 1, vap: 0, group:   more »

Apr 16 12:48:15 IN-WiFi-02 Hermes IN-L0553 802.11 association channel: 161, rssi: 47

Apr 16 12:48:10 IN-WiFi-05 Hermes IN-L0553 802.11 disassociation unknown reason

Apr 16 12:46:57 IN-Wifi-6 Hermes IN-L0553 802.11 disassociation unknown reason

Apr 16 12:39:57 IN-WiFi-02 Hermes IN-L0553 802.11 disassociation unknown reason

Apr 16 12:39:48 IN-WiFi-05 Hermes IN-L0553 802.1X authentication radio: 1, vap: 0, identity: akumar7@corp.yodlee.com  more »

Apr 16 12:39:48 IN-WiFi-05 Hermes IN-L0553 802.11 association channel: 44, rssi: 32

Apr 16 12:39:48 IN-WiFi-05 Hermes IN-L0553 OKC match radio: 1, vap: 0, group:   more »

Apr 16 12:38:31 IN-Wifi-6 Hermes IN-L0553 802.1X authentication radio: 1, vap: 0, identity: akumar7@corp.yodlee.com

Apr 16 12:38:31 IN-Wifi-6 Hermes IN-L0553 PMKSA cache match radio: 1, vap: 0, group:   more »

Apr 16 12:37:39 IN-WiFi-02 Hermes IN-L0553 802.1X authentication radio: 1, vap: 0, identity: akumar7@corp.yodlee.com  more »

Apr 16 12:37:39 IN-WiFi-02 Hermes IN-L0553 OKC match radio: 1, vap: 0, group:   more »

Apr 16 12:37:39 IN-WiFi-02 Hermes IN-L0553 802.11 association channel: 161, rssi: 25

Apr 16 12:07:29 IN-Wifi-6 Hermes IN-L0553 802.1X authentication radio: 1, vap: 0, identity: akumar7@corp.yodlee.com

Apr 16 12:07:29 IN-Wifi-6 Hermes IN-L0553 802.1X EAP success radio: 1, vap: 0, identity: akumar7@corp.yodlee.com

Apr 16 12:07:29 IN-Wifi-6 Hermes IN-L0553 RADIUS response radio: 1, vap: 0, group:   more »

[Bilal Nawaz]

Take this up with Meraki support.

Apr 16 12:48:10 IN-WiFi-05 Hermes IN-L0553 802.11 disassociation unknown reason

Apr 16 12:46:57 IN-Wifi-6 Hermes IN-L0553 802.11 disassociation unknown reason

Apr 16 12:39:57 IN-WiFi-02 Hermes IN-L0553 802.11 disassociation unknown reason