N7K-C7010: I/O error, dev sdc, sector 329472 - kernel

[HanDong]

Hello!

We have a  cisco N7K-C7010 (10 Slot) Chassis ("Supervisor Module-2") 

 kickstart: version 6.2(14)
system: version 6.2(14)

Some abnormal alarms have been generated

2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:35 %KERN-3-SYSTEM_MSG: [80498716.274526] end_request: I/O error, dev sdc, sector 4013200 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:35 %KERN-3-SYSTEM_MSG: [80498716.274571] end_request: I/O error, dev sdc, sector 4013200 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:35 %KERN-3-SYSTEM_MSG: [80498716.275848] end_request: I/O error, dev sdc, sector 408528 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:35 %KERN-3-SYSTEM_MSG: [80498716.275896] end_request: I/O error, dev sdc, sector 408528 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:36 %KERN-3-SYSTEM_MSG: [80498716.395615] end_request: I/O error, dev sdc, sector 173456 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:36 %KERN-3-SYSTEM_MSG: [80498716.395663] end_request: I/O error, dev sdc, sector 173456 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:36 %KERN-3-SYSTEM_MSG: [80498716.486472] end_request: I/O error, dev sdc, sector 329472 - kernel
2023 Jun 30 17:10:36 TFL-J15-DC-N7K-002 Jun 30 17:10:36 %KERN-3-SYSTEM_MSG: [80498716.486520] end_request: I/O error, dev sdc, sector 329472 - kernel

The following attachments are the diagnostic results I entered using the command

I want to know  this is a software issue or a hardware issue. 

Thanks!

[marce1000]

           - Seems like a potential problem with the boot flash ; contact TAC , 

 M.

[balaji.bandi]

6.2 is very old code, suggest to upgrade to latest code or at least 7.X code