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Need to open port 7725 on cat4506r

Amit V
Level 1
Level 1

Hi guys

My client is running into an issue. They have a deepfreeze application that they use. this particular application runs on a  win2008 server (Deepfreeze Enterprise Admin console) and workstations have deepfreeze client version installed on them. They are unable to see any of the deepfreeze client workstations on server. It uses Default Port 7725 to communicate with clients...

Here is what I have gathered

Server is on vlan 10 with an ip 192.188.32.100 and connects to cat4506r access port

client workstations are on vlan 31 (192.188.131.xxx) and they connect to 3560 which is trunked to cat4506r

How do I find out if port on cat4506r is open ? or how do I open tcp port 7725 on cat4506R ?

I have an access list on 4506r

ip access-list 106 permit ip  any 192.188.32.100

this access-list is applied on int vlan 31 where workstations are on.. However, I still have no luck getting workstations to communicate with deepfreeze Admin console over port 7725. Please help

2 Replies 2

Jon Marshall
Hall of Fame
Hall of Fame

avashifa09 wrote:

Hi guys

My client is running into an issue. They have a deepfreeze application that they use. this particular application runs on a  win2008 server (Deepfreeze Enterprise Admin console) and workstations have deepfreeze client version installed on them. They are unable to see any of the deepfreeze client workstations on server. It uses Default Port 7725 to communicate with clients...

Here is what I have gathered

Server is on vlan 10 with an ip 192.188.32.100 and connects to cat4506r access port

client workstations are on vlan 31 (192.188.131.xxx) and they connect to 3560 which is trunked to cat4506r

How do I find out if port on cat4506r is open ? or how do I open tcp port 7725 on cat4506R ?

I have an access list on 4506r

ip access-list 106 permit ip  any 192.188.32.100

this access-list is applied on int vlan 31 where workstations are on.. However, I still have no luck getting workstations to communicate with deepfreeze Admin console over port 7725. Please help

okay couple of things -

1) access-list should be

access-list 106 permit ip any host 192.188.32.100

2) the access-list should be applied in the inbound direction ie.

int vlan 31

ip access-group 106 in

if both the above are applied then "permit ip" will allow port 7725.

If it still doesn't work then try removing the acl and retest.

Jon

Hi Jon

Access-list is applied just as you stated and it was applied in an inbound direction on vlan interface.. I reapplied access-list again and am able to telnet to server on port 7725 ( I was able to telnet before reapplying the ACL).. To me it seems port is open.. Layer 1 through 4 looks good.. I guess I will need to troubleshoot at application layer.. Must be something misconfigured on application (deepfreeze) itself

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