01-23-2025 08:44 AM
The new cisco 9300-uxm switch get stuck at the below screen when trying to boot up.
Warning: When Cisco determines that a fault or defect can be traced to
the use of third-party transceivers installed by a customer or reseller,
then, at Cisco's discretion, Cisco may withhold support under warranty or
a Cisco support program. In the course of providing support for a Cisco
networking product Cisco may require that the end user install Cisco
transceivers if Cisco determines that removing third-party parts will
assist Cisco in diagnosing the cause of a support issue.
Upoe-plus command is already enabled for switch number:1
01-23-2025 02:15 PM
If the switch is new then raise a TAC Case and organize for an RMA.
I suspect the ACT2/I2C has failed and is reporting that the motherboard is "not authentic".
06-04-2025 03:36 PM
This means the switch is already provisioned for Meraki Cloud management. If you have a solid blue light, and the system light is amber. The switch is looking for an internet connection via DHCP. I ran into this with two new 9300-uxm's out of the box.
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