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craig.bache
Beginner

Nexus 7K version 6.1

Hi All

I am hoping someone is able to help with the following caveat/ document and the issue with the workaround not working as expected.....

http://www.cisco.com/c/en/us/support/docs/switches/nexus-7000-series-switches/116427-technote-product-00.html

 

Caveat information:

New messages not being logged in logfile

CSCue98451

 

Problem seen:

 

We have followed the resolution steps but get an error when running ‘delete log:libdt_helper.log’

 

Nexus7k# delete log:libdt_helper.log

No such file or directory

 

Outputs from the show commands described in the above link: Outputs omitted.

 

Nexus7k# show system internal flash

Mount-on                  1K-blocks      Used   Available   Use%  Filesystem

/                            409600     65060      344540     16   /dev/root

/var/log                      51200     51200           0    100   none

 

Nexus7k# show system internal dir /var/log/external                           

                                                 libdt_helper.log     49553408

                                           

Thanks Craig

5 REPLIES 5
InayathUlla Sharieff
Cisco Employee

Hi Craig,

We have seen in the past that clearing the log buffer may be required after having deleted
log:libdt_helper.log. Could you please try doing so:

1. Backup the old messages in the logging buffer to a file on bootflash:
#show logging log > bootflash:oldlogs.txt

2. Clear the logging buffer:
#clear logging logfile >>>>>>> This cmd is needed.

 

The above method should solve this issue.

 

Regards

Inayath

*Plz dont forget to rate the post if usefull.

 

Hi Inayath

Thank you for the response, do you mean running the clear logging logfile before the delete log:libdt_helper.log (after taking a backup)

Regards Craig

 

Hopefully you got this resolved by now.  The error message you are getting for the "delete log.libdt_helper.log" is most likely because you are not in the Admin or default VDC.  You can only delete it from there.  The bug work around is specific on it.
https://tools.cisco.com/bugsearch/bug/CSCue98451

InayathUlla Sharieff
Cisco Employee

 

Craig,

 

clear the log buffer after having deleted log:libdt_helper.log:

1. Backup the old messages in the logging buffer to a file on bootflash:
#show logging log > bootflash:oldlogs.txt

2. Clear the logging buffer:
#clear logging logfile


Regards

Inayath

*Plz rate if the info is helpfull.

Hi Inayath

Thank you for the response, I will try the delete command again but the last time I got:

Nexus7k# delete log:libdt_helper.log

No such file or directory

Regards Craig