One Stack Switch Showing In Provisioned Mode

[gaurish.nayak@velocis.co.in]

Hi Experts,

One switch connected in stack of 4 switches had gone faulty.Hence we have replaced that faulty switch with new one with same IOS and reloaded but it showing in Provisioned mode.  Switch model number is WS-C2960X-48FPD-L and version we are running is  15.2(2)E7.

Please can any one help me out of this it will be very grateful.

Kindly find the attached file of switch for the reference.

Thanks!!

Regards,

Gaurish

[Deepak Kumar]

Hi,

Provisioned

Ports are assigned in the stack running-configuration, but no switch with the port numbers Fa3/0/1, G3/0/1, and so on, is detected in the stack. If a switch that previously joined a stack is removed, the port numbers remain in the running-configuration, and the missing switch is shown as Provisioned. The Provisioned state might be caused by a switch that is no longer connected to the stack or be the result of manually pre-provisioning the related ports. See the Catalyst XXXX or the Catalyst XXXX-E switch software configuration guide for more information on preprovisioning switches in a stack.

Please confirm that below points:

1. Stacking cables are not properly seated
2. Faulty stacking cable
3. Faulty stacking port

There is a bug in Software 15.2 related to stack module. Please connect the console cable on switch 4 and check the Inventory. Is the stack module is showing in inventory? If not, Unplug the stack module and connect again, Update the IOS version. 

Regards,

Deepak Kumar 

[sbhadrav@cisco.com · Accepted solution]

Remove the current configuration; in config mode for both switches, remove the provisioning config, on master:

no switch 2 provision ws-c2960x-48fpd-l
Power off the switches. Remove and reseat the stack modules. Power up and reboot the switches with no stack cables connected. After reboot has finished, set the priority of the switch you want master:

switch 1 priority 15
Now connect stack cables port 1 master to port 2 slave and port 1 slave to port 2 master. Slave will now reboot and the stack is formed.