01-04-2018 09:57 AM - edited 03-08-2019 01:18 PM
Dear All,
Im trying to pin scpecif destination IP , and I've packet drop while pingging it.
Is there any way to know what's the hop the causing this drop ? I cannot ping hop by hop actually
I need a way to determine in which hop the packet is drop.
thanks
01-04-2018 10:11 AM
How about doing a trace route?
01-04-2018 10:13 AM
Traceroute sometimes shows ** and sometimes latency over certain hops , I need a tool or anyway to get that hop exactly.
Traceroute is not getting a clear results , please advice if I can use it to get what im looking for.
thanks
01-04-2018 10:22 AM
01-04-2018 10:24 AM
interface status are okay up & no flapps , its a physical issue in the carrier media and we need to determine it
thanks
01-04-2018 10:50 AM
So you are getting packet loss across a provider network which you cannot access?
01-04-2018 10:52 AM
01-04-2018 11:00 AM
Understood. Assuming the interfaces are clean and not congested on both sides of the VPN, there are ICMP filters across their network and you really have no visibility, the best course of action might be to refer it to the carrier giving them the source and destination IPs. They may not find anything, but then again they may also find and fix the problem.
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