PCs not pinging in ME-3400-24TS-A Switch!!

[rajeev.payal]

hi,

We have a new ME-3400-24TS-A Switch.Its a 24 10/100 Mbps switch.But when we connect the two PCs on its any of the two ports ,they are not pinging to each other.Both the PCs are in the same Network.

basic switching is not happening.Kindly help me!!The IOS version is :S340XBT-12225SEG

Cisco ME 340X SERIES IOS METRO BASE W/O CRYPTO TAR

[evsrajatgupta]

Hi rajeev,

I think you should do the fellowing troubleshooting.

1) check the cables. It shold be stright cable.

2) check IP Address and subnet mark on the PC. The subnet should be the same.

3) check the vlan configration the switch.