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Please help us investigate Service "ipfib" (PID 12792)

kissada-k
Level 1
Level 1

We found N7K-C7010 line card module 3 reload and found logging as below.

 

2024 Apr 26 13:08:19 SNIPER-01 %SYSMGR-SLOT3-2-SERVICE_CRASHED: Service "nfp" (PID 1130) hasn't caught signal 11 (core will be saved).
2024 Apr 26 13:08:20 SNIPER-01 %NFP-SLOT3-2-NF_DDB_ERR: nf_ppf_client_subscribe(2522): ddb error.egress subscribe failed 41160005
2024 Apr 26 13:09:41 SNIPER-01 %SYSMGR-SLOT3-2-SERVICE_CRASHED: Service "nfp" (PID 12527) hasn't caught signal 11 (core will be saved).
2024 Apr 26 13:09:41 SNIPER-01 %SYSMGR-SLOT3-3-BASIC_TRACE: core_copy: PID 934 with message Core not generated by system for ipfib(0). WCOREDUMP(9) returned zero .
2024 Apr 26 13:09:41 SNIPER-01 %SYSMGR-SLOT3-2-SERVICE_CRASHED: Service "ipfib" (PID 1126) hasn't caught signal 9 (no core).
2024 Apr 26 13:09:42 SNIPER-01 %NFP-SLOT3-2-NF_DDB_ERR: nf_ppf_client_subscribe(2522): ddb error.egress subscribe failed 41160005
2024 Apr 26 13:12:01 SNIPER-01 %SYSMGR-SLOT3-3-BASIC_TRACE: core_copy: PID 934 with message Core not generated by system for ipfib(0). WCOREDUMP(9) returned zero .
2024 Apr 26 13:12:01 SNIPER-01 %SYSMGR-SLOT3-2-SERVICE_CRASHED: Service "ipfib" (PID 12792) hasn't caught signal 9 (no core).
2024 Apr 26 13:12:02 SNIPER-01 %MODULE-2-MOD_DIAG_FAIL: Module 3 (Serial number: JAF1534AACD) reported failure 3/1-3/0due to Service on linecard had a hap-reset in device DEV_SYSMGR (device error 0x17a)
2024 Apr 26 13:12:21 SNIPER-01 %PLATFORM-2-MOD_DETECT: Module 3 detected (Serial number JAF1534AACD) Module-Type 1000 Mbps Optical Ethernet XL Module Model N7K-M148GS-11L
2024 Apr 26 13:12:21 SNIPER-01 %PLATFORM-2-MOD_PWRUP: Module 3 powered up (Serial number JAF1534AACD)
2024 Apr 26 13:12:21 SNIPER-01 %PLATFORM-5-MOD_STATUS: Module 3 current-status is MOD_STATUS_POWERED_UP
2024 Apr 26 13:13:14 SNIPER-01 %USER-2-SYSTEM_MSG: <<%EPLD_AUTO-2-AUTO_UPGRADE_CHECK>> Automatic EPLD upgrade check for module 3: EPLD versions are up to date. - epld_auto
2024 Apr 26 13:13:14 SNIPER-01 %BIOS_DAEMON-SLOT3-5-BIOS_DAEMON_LC_PRI_BOOT: System booted from Primary BIOS Flash
2024 Apr 26 13:13:20 SNIPER-01 %PLATFORM-2-MOD_TEMPMINALRM: Xbar-3 reported minor temperature alarm. Sensor=3 Temperature=96 MinThreshold=95
2024 Apr 26 13:13:20 SNIPER-01 %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.28555
2024 Apr 26 13:14:15 SNIPER-01 %VDC_MGR-5-VDC_STATE_CHANGE: vdc 1 state changed to updating
2024 Apr 26 13:14:15 SNIPER-01 %VDC_MGR-5-VDC_STATE_CHANGE: vdc 1 state changed to active
2024 Apr 26 13:14:20 SNIPER-01 %PLATFORM-2-MOD_TEMPOK: Xbar-3 recovered from minor temperature alarm. Sensor=3 Temperature=89 MinThreshold=95
2024 Apr 26 13:14:41 SNIPER-01 %NFP-SLOT3-2-NF_NFM_ERR: nf_get_nfm_ppf_info(452): nfm error. Record null
2024 Apr 26 13:14:41 SNIPER-01 %NFP-SLOT3-2-NF_NFM_ERR: nfp_ppf_client_db_verify_new_node(1351): nfm error. nf_get_nfm_info failed
2024 Apr 26 13:14:41 SNIPER-01 %NFP-SLOT3-2-NF_NFM_ERR: nf_get_nfm_ppf_info(452): nfm error. Record null
2024 Apr 26 13:14:55 SNIPER-01 ipqosmgr: System queuing policies already exist, no need to recreate the policies
2024 Apr 26 13:14:55 SNIPER-01 %PLATFORM-5-MOD_STATUS: Module 3 current-status is MOD_STATUS_ONLINE/OK
2024 Apr 26 13:14:55 SNIPER-01 %MODULE-5-MOD_OK: Module 3 is online (Serial number: JAF1534AACD)
2024 Apr 26 13:14:56 SNIPER-01 %SYSMGR-SLOT3-5-MODULE_ONLINE: System Manager has received notification of local module becoming online.
2024 Apr 26 13:29:27 SNIPER-01 %PLATFORM-2-MOD_TEMPMINALRM: Xbar-3 reported minor temperature alarm. Sensor=3 Temperature=96 MinThreshold=95
2024 Apr 26 13:29:27 SNIPER-01 %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.31149
2024 Apr 26 13:30:27 SNIPER-01 %PLATFORM-2-MOD_TEMPOK: Xbar-3 recovered from minor temperature alarm. Sensor=3 Temperature=87 MinThreshold=95
2024 Apr 26 13:40:34 SNIPER-01 %PLATFORM-2-MOD_TEMPMINALRM: Xbar-3 reported minor temperature alarm. Sensor=3 Temperature=96 MinThreshold=95
2024 Apr 26 13:40:34 SNIPER-01 %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.623
2024 Apr 26 13:41:34 SNIPER-01 %PLATFORM-2-MOD_TEMPOK: Xbar-3 recovered from minor temperature alarm. Sensor=3 Temperature=84 MinThreshold=95
2024 Apr 26 14:01:41 SNIPER-01 %PLATFORM-2-MOD_TEMPMINALRM: Xbar-3 reported minor temperature alarm. Sensor=3 Temperature=96 MinThreshold=95
2024 Apr 26 14:01:41 SNIPER-01 %VSHD-5-VSHD_SYSLOG_CONFIG_I: Configured from vty by admin on vsh.5019
2024 Apr 26 14:02:41 SNIPER-01 %PLATFORM-2-MOD_TEMPOK: Xbar-3 recovered from minor temperature alarm. Sensor=3 Temperature=81 MinThreshold=95

1 Accepted Solution

Accepted Solutions

marce1000
VIP
VIP

 

 - Suspect failing module (3) in progress , also encountered https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn13028 , doubts if it is applicable. use or try latest advisory (nx-os) software version  ;
but with a faulting module  not direct a good path to follow ; also have a look at 
                 https://www.cisco.com/c/en/us/td/docs/switches/datacenter/sw/4_2/nx-os/system_management/configuration/guide/sm_nx_os_cli/sm_11gold.pdf

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

4 Replies 4

marce1000
VIP
VIP

 

 - Suspect failing module (3) in progress , also encountered https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn13028 , doubts if it is applicable. use or try latest advisory (nx-os) software version  ;
but with a faulting module  not direct a good path to follow ; also have a look at 
                 https://www.cisco.com/c/en/us/td/docs/switches/datacenter/sw/4_2/nx-os/system_management/configuration/guide/sm_nx_os_cli/sm_11gold.pdf

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hi Software version 

Cisco Nexus Operating System (NX-OS) Software
TAC support: http://www.cisco.com/tac
Documents: http://www.cisco.com/en/US/products/ps9372/tsd_products_support_series_home.html
Copyright (c) 2002-2018, Cisco Systems, Inc. All rights reserved.
The copyrights to certain works contained in this software are
owned by other third parties and used and distributed under
license. Certain components of this software are licensed under
the GNU General Public License (GPL) version 2.0 or the GNU
Lesser General Public License (LGPL) Version 2.1. A copy of each
such license is available at
http://www.opensource.org/licenses/gpl-2.0.php and
http://www.opensource.org/licenses/lgpl-2.1.php

Software
BIOS: version 2.13.0
kickstart: version 7.3(3)D1(1)
system: version 7.3(3)D1(1)
BIOS compile time: 10/23/2018
kickstart image file is: bootflash:///n7000-s2-kickstart.7.3.3.D1.1.bin
kickstart compile time: 10/31/2018 15:00:00 [10/27/2018 15:30:31]
system image file is: bootflash:///n7000-s2-dk9.7.3.3.D1.1.bin
system compile time: 10/31/2018 15:00:00 [10/27/2018 16:57:45]


Hardware
cisco Nexus7000 C7010 (10 Slot) Chassis ("Supervisor Module-2")
Intel(R) Xeon(R) CPU with 12297460 kB of memory.
Processor Board ID JAE23190FAN

Device name: SNIPER-01-VDC-CORE-01
bootflash: 2007040 kB
slot0: 0 kB (expansion flash)

Kernel uptime is 1686 day(s), 15 hour(s), 35 minute(s), 0 second(s)

Last reset
Reason: Unknown
System version: 7.3(3)D1(1)
Service:

plugin
Core Plugin, Ethernet Plugin

Active Package(s)
n7000-s2-dk9.7.3.3.D1.1.CSCvn69198.bin
n7000-s2-dk9.7.3.3.D1.1.CSCvo56625.bin

 

 - Latest = https://software.cisco.com/download/home/283748960/type/282088129/release/8.4(8)
   but because of the hardware involvement you better work through this with TAC , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

kissada-k
Level 1
Level 1

Thank you for the information.

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