cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2257
Views
0
Helpful
7
Replies

PoE connection issue with Ezviz IP Camera

yogeo
Level 1
Level 1

Hello,

 

I am trying to connect a PoE Ezviz IP Camera to my Catalyst 3560 Switch and there is no power at the device. I assigned power inline auto in the specific port and I have got the following outputs:

 

 

Interface Speed Local pair Pair length Remote pair Pair status
--------- ----- ---------- ------------------ ----------- --------------------
Fa0/30 auto Pair A 0 +/- 2 meters Pair A Open
Pair B 0 +/- 2 meters Pair A Open
Pair C N/A Pair A N/A
Pair D N/A Pair A N/A

 

 

#show log

Jan 26 15:11:50.795: ILP uses DC Disconnect(Fa0/30): state= ILP_DETECTING_S, event= ILP_CSCO_PD_SHORT_WORKAROUND_TIMEOUT
Jan 26 15:11:50.795: ILP_DETECTING_S Fa0/30 phy still didn't get back to us.
It looks like a IEEE short but not a csco pd

Jan 26 15:11:50.795: ilpower_get_admin_state( Fa0/30 )
Jan 26 15:11:50.795: ilpower_get_admin_state( Fa0/30 )
Jan 26 15:11:50.795: ilpower_get_admin_state( Fa0/30 )
Jan 26 15:11:52.556: ILP uses DC Disconnect(Fa0/30): state= ILP_DETECTING_S, event= ILP_IEEE_DET_SHORT_EV
Jan 26 15:11:52.556: ilpower_get_admin_state( Fa0/30 )
Jan 26 15:11:52.556: detected short from IEEE. waiting to hear from phy Fa0/30

 

#show power inline
Available:370.0(w) Used:0.0(w) Remaining:370.0(w)

Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Fa0/1 off off 0.0 n/a n/a 15.4
Fa0/2 off off 0.0 n/a n/a 15.4
Fa0/3 off off 0.0 n/a n/a 15.4
Fa0/4 off off 0.0 n/a n/a 15.4
Fa0/5 off off 0.0 n/a n/a 15.4
Fa0/6 off off 0.0 n/a n/a 15.4
Fa0/7 off off 0.0 n/a n/a 15.4
Fa0/8 off off 0.0 n/a n/a 15.4
Fa0/9 off off 0.0 n/a n/a 15.4
Fa0/10 off off 0.0 n/a n/a 15.4
Fa0/11 off off 0.0 n/a n/a 15.4
Fa0/12 off off 0.0 n/a n/a 15.4
Fa0/13 off off 0.0 n/a n/a 15.4
Fa0/14 off off 0.0 n/a n/a 15.4
Fa0/15 off off 0.0 n/a n/a 15.4
Fa0/16 off off 0.0 n/a n/a 15.4
Fa0/17 off off 0.0 n/a n/a 15.4
Fa0/18 off off 0.0 n/a n/a 15.4
Fa0/19 off off 0.0 n/a n/a 15.4
Fa0/20 off off 0.0 n/a n/a 15.4
Fa0/21 off off 0.0 n/a n/a 15.4
Fa0/22 off off 0.0 n/a n/a 15.4
Fa0/23 off off 0.0 n/a n/a 15.4
Fa0/24 off off 0.0 n/a n/a 15.4
Fa0/25 off off 0.0 n/a n/a 15.4
Fa0/26 off off 0.0 n/a n/a 15.4
Fa0/27 off off 0.0 n/a n/a 15.4
Fa0/28 off off 0.0 n/a n/a 15.4
Fa0/29 off off 0.0 n/a n/a 15.4
Fa0/30 auto off 0.0 n/a n/a 15.4
Fa0/31 auto off 0.0 n/a n/a 15.4
Fa0/32 auto off 0.0 n/a n/a 15.4
Fa0/33 auto off 0.0 n/a n/a 15.4
Fa0/34 auto off 0.0 n/a n/a 15.4
Fa0/35 off off 0.0 n/a n/a 15.4
Fa0/36 off off 0.0 n/a n/a 15.4
Fa0/37 off off 0.0 n/a n/a 15.4
Fa0/38 off off 0.0 n/a n/a 15.4
Fa0/39 off off 0.0 n/a n/a 15.4
Fa0/40 off off 0.0 n/a n/a 15.4
Fa0/41 off off 0.0 n/a n/a 15.4
Fa0/42 off off 0.0 n/a n/a 15.4
Fa0/43 off off 0.0 n/a n/a 15.4
Fa0/44 off off 0.0 n/a n/a 15.4
Fa0/45 off off 0.0 n/a n/a 15.4
Fa0/46 off off 0.0 n/a n/a 15.4
Fa0/47 auto off 0.0 n/a n/a 15.4
Fa0/48 auto off 0.0 n/a n/a 15.4

 

 

 

I have enabled cdp in both switch and interface and disabled the PoE function to the rest ports.

 

 

I also assigned watt consumption to 7000 (while camera consumes less than 7W) but still no power. 

 

any ideas?

 

7 Replies 7

marce1000
VIP
VIP

 

Make sure your switch supports the same POE type as the camera there are a few IEEE standards , if cameras running something switch doesn't support it wont power up
802.at and 802.af

 - Also check the link below for troubleshooting :
        https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst3750/software/troubleshooting/g_power_over_ethernet.html

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

marce1000 thanks for your reply,

There is no PoE type referred in ezviz specs, nor in its manual. I check also the sticker under the camera but still nothing.

Nothing also to HIKVISION- EZVIZ site,( https://www.ezvizlife.com/us/product/c6c-ez360-1080p/839?bvstate=pg:2/ct:r )

I have already read the troubleshooting and applied manual wattages but still no power. I also changed cables (just in case) but still nothing.



 

 - Yeah ,those ---SHORT-- messages in the logs make me worry that it is a compatibility issue. I was indeed going to suggest to look at the full data sheet of the camera's to get the necessary info. You may need to contact their support if any and ask if the camera can work with your CISCO  switch-type.

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

This IP Camera doesn't support PoE connection

 

 Ok, then hopefully you didn't toast it.... ! (and or the ethernet interface....)

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Yes this is true pal!

 

A quick question. Do you believe if I add a external POE injection device (with 2 separate cables - one rj45 cable and micro USB cable) and connect it with my cisco PoE switch port, would achieve to give power? (without any harm) 

 

 

 

 - I have no experiences with such a setup but I have my doubts concerning consistency and validity.

    M.

,



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: