Port status is Secure-down but connected

[Raven1314]

Hi,
The Cisco Switch port is secured-down with 1 violation count but the port security is disabled, however the port is still active and connected with green light. I have tried replug in the ethernet cable, shut & no shut and turned the port security on and off.

I'm trying to get the port secure-up again.
Let me know if any more information is needed and any advice would be grateful, Thanks.

#show port-security interface gigabitEthernet 0/4
Port Security : Disabled
Port Status : Secure-down
Violation Mode : Shutdown
Aging Time : 0 mins
Aging Type : Absolute
SecureStatic Address Aging : Disabled
Maximum MAC Addresses : 1
Total MAC Addresses : 0
Configured MAC Addresses : 0
Sticky MAC Addresses : 0
Last Source Address:Vlan : xxxxxx
Security Violation Count : 1

#show int gi0/4 status
Port Name     Status              Vlan               Duplex Speed Type
Gi0/4             connected       xx                 a-full a-1000 10/100/1000Ba

[onyiaedward]

The port security mode is shutdown

it means that the interface has been placed in an err -disable state 

the counter is 1

so no increments once the interface is placed into secure shutdown mode 

You need to reset with shutdown and then no shutdown command 

it will solve the problem