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Power issue with 3850

S891
Level 2
Level 2

I am having power issue with my C3850-24XU-L  standalone switches. I have the Primary 1100 W power and an additional 715 W power. The total available power should be 1815 W but it is only showing 1265 W. When I remove the 1100 W power , it only leaves 165 W power and some of my PoE devices become powerless. 

 

I do not have any power configuration (it is just default settings). 

 

SW-W# show inventory

 

NAME: "Switch 1", DESCR: "WS-C3850-24XU-L"

PID: WS-C3850-24XU-L   , VID: V01  , SN: FCW193xxx

 

NAME: "Switch 1 - Power Supply A", DESCR: "Switch 1 - Power Supply A"

PID: PWR-C1-1100WAC    , VID: V01  , SN: LIT2038xxx

 

NAME: "Switch 1 - Power Supply B", DESCR: "Switch 1 - Power Supply B"

PID: PWR-C1-715WAC     , VID: V01  , SN: DCA2036xxx

 

SW-W#sh power inline

 

Module   Available     Used     Remaining

          (Watts)     (Watts)    (Watts)

------   ---------   --------   ---------

1          1265.0      275.3       989.7

Interface Admin  Oper       Power   Device              Class Max

                            (Watts)                           

--------- ------ ---------- ------- ------------------- ----- ----

Te1/0/1   auto   on         30.0    Ieee PD             4     60.0

Te1/0/2   auto   off        0.0     n/a                    n/a   60.0

 

........

 

After removing the 1100 W power supply

 

SW-W#sh power inline

 

Module   Available     Used     Remaining

          (Watts)     (Watts)    (Watts)

------   ---------   --------   ---------

1           165.0      159.2         5.8

Interface Admin  Oper       Power   Device              Class Max

                            (Watts)                           

--------- ------ ---------- ------- ------------------- ----- ----

Te1/0/1   auto   on         30.0    Ieee PD             4     60.0

Te1/0/2   auto   off        0.0     n/a                 n/a   60.0

Te1/0/3   auto   on         23.8    Ieee PD             4     60.0

Te1/0/4   auto   on         30.0    Ieee PD             4     60.0

Te1/0/5   auto   on         30.0    Ieee PD             4     60.0

Te1/0/6   auto   on         30.0    Ieee PD             4     60.0

Te1/0/7   auto   power-deny 0.0     n/a                 n/a   60.0

Te1/0/8   auto   power-deny 0.0     n/a                 n/a   60.0

Te1/0/9   auto   power-deny 0.0     n/a                 n/a   60.0

3 Replies 3

Hello,

 

there are a couple of bugs where depending on your IOS version the values shown for the power supplies are incorrect. Which version are you running ?

WE are running on 16.3.6. 

Hello,

 

if possible try and upgrade to 3.2(2)SE.

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