problem boot on WS-C3650-24PS

[ccieexpertadmin]

Hi , 

the start-ip doesn't complete on switch  WS-C3650-24PS, just the following message appear's on the boot of switch :

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2016.03.28 16:50:08 =~=~=~=~=~=~=~=~=~=~=~=
@@@@@@@...++++++++++++++++++++++++++++++++@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@done.
Memory Test Pass!

Base ethernet MAC Address: 18:8b:9d:c9:bc:00
call dfs_loadpartitions, retry = 1
call dfs_loadpartitions, retry = 0

usbflash0: contains unexpected values in partition table or boot sector.
Device needs formatting before use!
cf_read_multiple: cf_waitfor(!(BUSY | ERROR)): I/O error.
Boot bus: Failed to detect any IDE storage!

Interface GE 0 link down***ERROR: PHY link is down
Initializing Flash...

flashfs[7]: 0 files, 1 directories
flashfs[7]: 0 orphaned files, 0 orphaned directories
flashfs[7]: Total bytes: 6784000
flashfs[7]: Bytes used: 1024
flashfs[7]: Bytes available: 6782976
flashfs[7]: flashfs fsck took 2 seconds....done Initializing Flash.
flash:packages.conf: no such device
flash:packages.conf: no such device

Error loading "flash:packages.conf"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

The system is unable to boot automatically. The
BOOT environment variable needs to be set to a
bootable image.

switch:

Would someone help in this case ? .

thanks 

[Carlos Villagran]

Hi Hossam!

- Did something happen in your network before this error appeared? such as a IOS upgrade plan or a power outage?

- Is your switch in stack?

My guess with the information provided is that the processor is trying to boot the image without success because of the boot variable not  correctly configured in the switch or a faulty image detection.

Are you getting into rommon mode after this?

Best regards!

JC

[ccieexpertadmin]

Hi ,

the switch was on stack before . and i was power it off serveral time .

So , any idea . how can i fix it 

[johnlloyd_13]

hi,

this happened to me on a new 3650 switch. you could use USB and issue the command:

switch: boot usbflash0:<IOS.bin>

see helpful link:

http://wannabelab.blogspot.com/2015/09/cisco-catalyst-3650-ios-recovery-via-usb.html

[ccieexpertadmin]

Hi, 

I tried to use usb to boot from usbflash0, but she doesn't resolve the issue , the problem stil persist after reboot , i will share with you the output after reboot boot the image from usbflash0 , please find in attachment the  the output :

Base ethernet MAC Address: 18:8b:9d:c9:bc:00
cf_read_multiple: cf_waitfor(!(BUSY | ERROR)): I/O error.
Boot bus: Failed to detect any IDE storage!

Interface GE 0 link down***ERROR: PHY link is down
Initializing Flash...

flashfs[7]: 0 files, 1 directories
flashfs[7]: 0 orphaned files, 0 orphaned directories
flashfs[7]: Total bytes: 6784000
flashfs[7]: Bytes used: 1024
flashfs[7]: Bytes available: 6782976
flashfs[7]: flashfs fsck took 1 seconds....done Initializing Flash.
flash:packages.conf: no such device
flash:packages.conf: no such device

Error loading "flash:packages.conf"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

The system is unable to boot automatically. The
BOOT environment variable needs to be set to a
bootable image.

switch:

switch: dir

List of filesystems currently registered:

xmodem[0]: (read-only)
null[1]: (read-write)
bs[3]: (read-only)
tftp[10]: (read-write)
usbflash0[11]: (read-write)

switch: dir usbflash0:
Directory of usbflash0:/

3 -r-- 902 cat3k_caa-universalk9.SPA.03.06.04.E.152-2.E4.bin.lnk

7733243904 bytes available (303009792 bytes used)

Best regards

[johnlloyd_13]

hi,

i didn't see any boot commands after you've copied the .bin file to its flash.

configure this line, do a write mem and reload afterwards:

Switch(config)# boot system switch all flash:cat3k_caa-universalk9.SPA.03.06.04.E.152-2.E4.bin

[ccieexpertadmin]

Hi , 

he appear on mode rommon note on mode config golobal the only mode that i see 

[jackal9301]

Did you ever resolve this?

[Malik_zoubir]

Hi, 

I have the same issue with the same output. Its driving me crazy. 

If you find any solution let me know.

Thank you in advance

[Carlos Villagran]

Hi Malik,

Please share the command "set" while in rommon.

Thank you!

[Malik_zoubir]

Hi, thank you for your answer.

Sorry for the late.

I finaly gave back the switch and they handed me new one.

Best regards.

[mvsheik123]

Hi,

Possible that it hit with this..?

https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63745.html

Thx

MS

[jackal9301]

I ended up having to RMA the device. 

[Julio E. Moisa]

Hi, thank you for the update.

Have a good day

:-)

[Malik_zoubir]

hi,

I did the same, I think no need to waste time trying to make it functioning again.

Best regards.