Replacing a ws-x45-sup6l-e in a Catalyst 4503-e

[RW-Network]

Our edge switching is a catalyst 4503-e, with a ws-x45-sup6l-e supervisor blade.

The supervisor blade has gone bad, it is causing the switch to freeze up and become unresponsive until we reboot it by pulling the power.  Cisco has diagnosed the issue and sent us a new ws-x45-sup6l-e supervisor blade.

Our problem is, we have never had to replace a supervisor blade before, and are unclear on the process.

I know that the blades are hot swap-able.  Is the process as simple as removing the defective supervisor module and installing the new supervisor module?  Where is the config kept?  Do I need to be concerned about the IOS level of the supervisor modules, and if so, how would I go about figuring out what ios is on the new supervisor blade?

Keep in mind, this is a 4503-e, so it doesn't support supervisor blade redundancy...

Any help you can provide would be greatly appreciated :)

Taylor Hammerling

RateWatch IT Manager

[InayathUlla Sharieff]

Hey Taylor,

On Cisco 4503-E Series Switch:-  Supervisor engine redundancy is not supported in this chassis.

Now coming down to replacing the Sup, below are the things need to consider before replacing the card:

1- Copy the config on the TFTP/Flash. (Also you take the back up of vlan.dat file as well).

2- Copy the IOS or download the same and have it ready on the TFTP server or Flash card.

3- Power off the chasis and replace or you can remove the Sup module while the chasis is on and replace it up to you to take the decision.

4- Once the new sup is installed, check the status once the new sup is up and working fine then copy the config back from tftp or flash card and upgrade the ios on the same.

If the IOS upgrade is done please make sure the right ios is copied and boot parameters are been changed.

HTH

Inayath

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