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Router suddenly rebooted

ronshuster
Level 1
Level 1

Our core router suddenly rebooted and we are convinced it is do to loss of power but we want to be certain, here's the show ver:

Any advise?

Cisco IOS Software, 2800 Software (C2800NM-ADVSECURITYK9-M), Version 12.4(25b),
RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 12-Aug-09 11:53 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

RTR01 uptime is 40 minutes
System returned to ROM by power-on
System image file is "flash:c2800nm-advsecurityk9-mz.124-25b.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco 2851 (revision 53.51) with 247808K/14336K bytes of memory.
Processor board ID FTX1242A15Z
3 Gigabit Ethernet interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

2 Replies 2

Reza Sharifi
Hall of Fame
Hall of Fame

Correct, it says

System returned to ROM by power-on

Good Luck

Reza

Yes, It is due to a power issue, but if you are sure that there is no problem with the power during the power recycling of the router, you will have to check the following,

1) Check the router cabling, Power socket.

2) Check whether the device is getting proper earthing if it is racked up with a group of devices.

3) check "sh envi" just to see whether  the devices are working fine.

If you are still facing the problem and you are sure that there is no power problem at your premises during that time, go ahead and take sh tech support and have cisco TAC investigated on this...:) Hope this helps..

Regards,

Richard.

Review Cisco Networking for a $25 gift card