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Software download after SMARTnet is expired

Nele Valjak
Level 1
Level 1

Hello, I am trying to download cat4500-e-ios-promupgrade-151-1r-SG4 (Catalyst 4500 Sup8E,4500X rommon upgrade to 15.1(1r)SG4 ) for switch 4506-E which was released during time when I had SMARTnet contract.

Now, contract is expired. I am unable to download this software, it is locked on download page.

What is cisco policy regarding this, is it allowed to download software which was released during SMARTnet contract or not after contract has expired?

Thanks!

1 Reply 1

Mark Malone
VIP Alumni
VIP Alumni

Hi

Device has to be currently under support to download software from the cisco website , whether its new software release or versions that were released when you were in support

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