Solarwinds showing interfaces with receive errors and discards errors but switchports are clean

[Tshi M]

I am using Solarwinds as a net monitor tool. The software is reporting that some interfaces have receive errors and receive discards but the switchports are clean when using: sh int and sh int count er. Are there other commands that i can use to find out more about this?

NODE		INTERFACE		RECEIVE ERRORS	RECEIVE DISCARDS	TRANSMIT ERRORS	TRANSMIT DISCARDS
	server1		eth1	280,954                                         errors	289,147                                         discards	0                                         errors	0                                         discards
	server2		eth1	281,765                                         errors	281,769                                         discards		0                                         discards

[Leo Laohoo]

Last clearing of "show interface" counters 08:19:50

In both interfaces, someone's cleaned out the counters.

Try "sh interface summary".

[Tshi M]

Yes, we cleared the counters every morning...the errors as reported by Solarwinds were seen intra day (i.e. after the counters were cleared).

sh int g1/27 sum

*: interface is up
IHQ: pkts in input hold queue     IQD: pkts dropped from input queue
OHQ: pkts in output hold queue    OQD: pkts dropped from output queue
RXBS: rx rate (bits/sec)          RXPS: rx rate (pkts/sec)
TXBS: tx rate (bits/sec)          TXPS: tx rate (pkts/sec)
TRTL: throttle count

  Interface           IHQ   IQD  OHQ   OQD  RXBS RXPS  TXBS TXPS TRTL
---------------------------------------------------------------------
* GigabitEthernet1/2    0     0    0     0     0    0  1000    1    0
NOTE:No separate counters are maintained for subinterfaces
     Hence Details of subinterface are not shown

sh int g1/35 sum

*: interface is up
IHQ: pkts in input hold queue     IQD: pkts dropped from input queue
OHQ: pkts in output hold queue    OQD: pkts dropped from output queue
RXBS: rx rate (bits/sec)          RXPS: rx rate (pkts/sec)
TXBS: tx rate (bits/sec)          TXPS: tx rate (pkts/sec)
TRTL: throttle count

  Interface           IHQ   IQD  OHQ   OQD  RXBS RXPS  TXBS TXPS TRTL
---------------------------------------------------------------------
* GigabitEthernet1/3    0     0    0     0  2000    3  5000    8    0

Attached you will find the output of sh counters g1/27 & g1/35

[Tshi M]

come to think of it. Solarwinds is not reporting on the switch level but the server level. So, it might be a problem with the server and not on the switch.