some ports on switches not working

[saidfrh18]

There are 2 x Cisco 2960G and 1 x 3560G switches. Switches have been running for over 2 years. Today, some ports on all three switches do not work, lights are out and employees have no connectivity. Any suggestions to trouble shoot?

[George Stefanick]

You may want to check the status of these ports. In the command line do:

xxxx#show interfaces status

Port Name Status Vlan Duplex Speed Type

------- ------------------ ------------ -------- ------ ------- ----

Fa0/1 notconnect 10 Auto Auto 100BaseTX/FX

Fa0/2 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/3 notconnect 10 Auto Auto 100BaseTX/FX

Fa0/4 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/5 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/6 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/7 disabled 10 Auto Auto 100BaseTX/FX

Fa0/8 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/9 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/10 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/11 connected 15 A-Full A-100 100BaseTX/FX

Fa0/12 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/13 Uplink to InfoLogi connected 10 A-Full A-100 100BaseTX/FX

Fa0/14 Uplink to Linksys connected 10 A-Full A-100 100BaseTX/FX

Fa0/15 Uplink to LWAPP1 connected 15 A-Full A-100 100BaseTX/FX

Fa0/16 Uplink to printer connected 10 A-Full A-100 100BaseTX/FX

Fa0/17 Uplink to WLAN Con connected trunk A-Full A-100 100BaseTX/FX

Fa0/18 Uplink to Auto1 notconnect 10 Auto Auto 100BaseTX/FX

Fa0/19 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/20 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/21 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/22 notconnect 1 Auto Auto 100BaseTX/FX

Fa0/23 Uplink to 2600 rou connected trunk A-Full A-100 100BaseTX/FX

Fa0/24 connected trunk A-Full A-100 100BaseTX/FX

Gi0/1 notconnect 1 Auto 1000 1000BaseSX

Gi0/2 notconnect 1 Auto 1000 1000BaseSX

Then see what the status of the reported ports are.If you see any error ports simply do a shut , no shut on these interfaces...