01-24-2019 11:58 PM - edited 03-08-2019 05:08 PM
Hi, We have recently encountered the standby supervisor rebooting for no apparent reason WS-C6509-E (Chassis), VS-S720-10G (Module-SUP). The cat is running software version 12.2(33)SXI7. Logs are as follows-
s217124-das1.lo4#sh logging
Jan 11 23:04:52.971 GMT: %OIR-SP-3-PWRCYCLE: Card in module 6, is being power-cycled 'Module reset'
Jan 11 23:04:56.895 GMT: %SNMP-5-MODULETRAP: Module 6 [Down] Trap
Jan 11 23:14:18.044 GMT: %FABRIC-SP-5-FABRIC_MODULE_BACKUP: The Switch Fabric Module in slot 6 became standby
Jan 11 23:14:35.680 GMT: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimal Diagnostics...
Jan 11 23:14:37.184 GMT: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics
Jan 11 23:14:39.752 GMT: %SNMP-5-MODULETRAP: Module 6 [Up] Trap
Jan 11 23:14:20.983: %DIAG-SPSTBY-6-RUN_MINIMUM: Module 6: Running Minimal Diagnostics...
Jan 11 23:14:35.532: %DIAG-SPSTBY-6-DIAG_OK: Module 6: Passed Online Diagnostics
================================================================================
Any help would be great!
Cheers,
Scott.
01-25-2019 12:53 AM
01-25-2019 01:20 AM
Hi, Many thanks for your reply, below is the redundancy is as follows:-
And this is current uptime of the both the SUP modules:
s217124-das1.lo4#show redundancy
Redundant System Information :
------------------------------
Available system uptime = 3 years, 13 weeks, 3 days, 17 hours, 17 minutes
Switchovers system experienced = 0
Standby failures = 2
Last switchover reason = none
Hardware Mode = Duplex
Configured Redundancy Mode = sso
Operating Redundancy Mode = sso
Maintenance Mode = Disabled
Communications = Up
Current Processor Information :
-------------------------------
Active Location = slot 5
Current Software state = ACTIVE
Uptime in current state = 3 years, 13 weeks, 3 days, 17 hours, 16 minutes
Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXI7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Mon 18-Jul-11 05:49 by prod_rel_team
BOOT = disk0:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin,1;sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin,1;
CONFIG_FILE =
BOOTLDR =
Configuration register = 0x2102
Peer Processor Information :
----------------------------
Standby Location = slot 6
Current Software state = STANDBY HOT
Uptime in current state = 1 week, 2 days, 16 hours, 3 minutes
Image Version = Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXI7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Mon 18-Jul-11 05:49 by prod_rel_team
BOOT = disk0:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin,1;sup-bootdisk:s72033-advipservicesk9_wan-mz.122-33.SXI7.bin,1;
CONFIG_FILE =
BOOTLDR =
Configuration register = 0x2102
01-25-2019 01:32 AM
01-25-2019 02:11 AM
Hi Yes, good point. I have requested a show tech, which hopefully I can put through the CLI advisor?? Cheers for you help, will let you know. :-)
Cheers,
Scott.
01-25-2019 02:17 AM
01-31-2019 02:46 PM
Thanks Mark, appreciate it.
Scott.
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