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SWITCH 3560-48PS - CONSOLE PORT DOES NOT RESPONSE TO...

Sirs,

Good afternoon,

Since 2 month ago we can not connect to switch 3560-48PS through console port.

When we connect our PC to swithc console port and reload the switch we can see the reload process but after that the switch does not response to any command.

When we ingress to the router via Telnet, weingress the command: sh line con 0 and the results are:

SITEL_PISO13>enable
Password:
Password:
SITEL_PISO13#sh lin con 0
   Tty Typ     Tx/Rx    A Modem  Roty AccO AccI   Uses   Noise  Overruns   Int
     0 CTY              -    -      -    -    -      0       0     0/0       -

Line 0, Location: "", Type: ""
Length: 24 lines, Width: 80 columns
Baud rate (TX/RX) is 9600/9600, no parity, 1 stopbits, 8 databits
Status: Ready, 0x40000
Capabilities: none
Modem state: Ready
Special Chars: Escape  Hold  Stop  Start  Disconnect  Activation
                ^^x    none   -     -       none
Timeouts:      Idle EXEC    Idle Session   Modem Answer  Session   Dispatch
                never         never                        none     not set
                            Idle Session Disconnect Warning
                              never
                            Login-sequence User Response
                             00:00:30
                            Autoselect Initial Wait
                              not set
Modem type is unknown.
Session limit is not set.
Time since activation: never
Editing is enabled.

SITEL_PISO13#

We think all is o.k.with the status of the line con 0 and theconfiguration is as follows:

!
line con 0
exec-timeout 0 0
login local
transport preferred none
transport output none
line vty 0 4
login local
length 0
line vty 5 15
login local
!
end

We have tried to erase the commands: transport preferred and transport output none but teh command is accepted but not erased the command.

We have tried to change the IOS but during the download proccess began to appear: !!!!!!!o !!!!!o!!!!!!o!!!!!!!o!!!!!!!!o!!!!!!!!o!!!!!!!o!!!!!!!!o and then the proceess is aborted due enough errors. However tha laptop is connected direcly to a switch port using a new patch cord.

The command: dir flash shows:

SITEL_PISO13#
SITEL_PISO13#dir flash:
Directory of flash:/

    3  -rwx         796   Mar 1 1993 00:00:40 +00:00  vlan.dat
    4  -rwx           5  Mar 15 1993 00:13:16 +00:00  private-config.text
    5  drwx         192   Mar 1 1993 00:06:28 +00:00  c3560-ipbase-mz.122-35.SE5

  463  -rwx       10039  Mar 15 1993 00:13:16 +00:00  config.text

15998976 bytes total (6934528 bytes free)
SITEL_PISO13#

We have tried to copy the IOS using TFTP SERVER using the command:

copy flash: tftp:

ios to be copied: c3560-ipbase-mz.122-35.SE5.bin

ip address: 10.100.101.32

but the swith give us the message: can not find IOS.

¿how can we copy an IOS located at drwx directory? and how to copy new IOS in it?

Can some body tell us if the switch is out od order to begin to change it ?

Thanking you in advance any answer.

Attn.

Roger

3 Replies 3

Reza Sharifi
Hall of Fame
Hall of Fame

Roger,

Your flash does not have enough space to load the new IOS. If you want to load a new IOS, you can erase the flash and then format it to make room for the new IOS.  Then use a tftp server to load the new IOS.  Be careful, not to reboot the switch after you erase and format the flash until the new IOS is successfully loaded.

Good Luck

Reza

Leo Laohoo
Hall of Fame
Hall of Fame

I agree with Reza.

Depending on the IOS and feature set, if the TAR file is > 15mb then you'll need to manually do this.  First, you need to delete the 'c3560-ipbase-mz.122-35.SE5" subdirectory using the command "del /f /r flash:c3560-ipbase-mz.122-35.SE5".  Next you need to un-pack the TAR file (use WinRAR).  Look for the BIN file and copy that BIN file into your 3560 using the command "copy tftp:///filename.BIN flash:".

Hello,

I have tried to change the IOS of the switch using a TFTP .

the process begins normal, we can see: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

buy suddenly appears: O!!!!!!!!!!!!!!!!!!!O!!!!!!!!!!!!!!!!!!!!!!O!!!!!!!!!!!!!!!!!!!!!!O!!!!!!!!!!!!!!!!!!!!!!!!!!!O!!!!!!!!!!!!!!!!!!!!!!!!!!!!O!!!!!!!!!!!!!!!!!!!!!!!!!!!!!O!

and finally the operation is aborted by due several erros.

We have repeted the operation many times and the result is the same.

We are connected locally to the switch using a console cable and an UTP patch cord (new) but we no not understand why appear this error.

Can you help me,. please

Roger Majo

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