07-13-2011 04:24 PM - edited 03-07-2019 01:12 AM
Hi.
I have this log in my switch 6500. The switch is reset and found this message in the crash file.
*Jul 13 19:40:10.708: %SYSTEM_CONTROLLER-3-ERROR: Error condition detected: TM_DATA_PARITY_ERROR
*Jul 13 19:40:10.708: %SYSTEM_CONTROLLER-3-FATAL: An unrecoverable error has been detected. The system is being reset.
%Software-forced reload
Early Notification of crash condition..
Regards.
Solved! Go to Solution.
07-13-2011 05:50 PM
The system crashed due to parity error. There are two kinds of parity errors: ++ Soft parity errors These errors occur when an energy level within the chip (for example, a one or a zero) changes, most often due to cosmic radiation. When referenced by the CPU, such errors cause the system to either crash (if the error is in an area that is not recoverable) or they recover other systems. In case of a soft parity error, there is no need to swap the board or any of the components.
++ Hard parity errors These errors occur when there is a chip or board failure that corrupts data. In this case, you need to replace the affected component, which usually involves a memory chip swap or a board swap. The frequency of occurrence of soft parity errors are 10 to 100 times more than hard parity errors. Therefore, I would recommend to monitor the switch for next 48 hours before you replace anything. This greatly reduces the impact on your network.
Hope that helps.
Cheers
Sweta
P.s. Please rate the answer if it was helpful.
07-13-2011 04:49 PM
What IOS is your 6500 running?
07-13-2011 07:08 PM
s3223_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXI6.
Regards.
07-13-2011 05:50 PM
The system crashed due to parity error. There are two kinds of parity errors: ++ Soft parity errors These errors occur when an energy level within the chip (for example, a one or a zero) changes, most often due to cosmic radiation. When referenced by the CPU, such errors cause the system to either crash (if the error is in an area that is not recoverable) or they recover other systems. In case of a soft parity error, there is no need to swap the board or any of the components.
++ Hard parity errors These errors occur when there is a chip or board failure that corrupts data. In this case, you need to replace the affected component, which usually involves a memory chip swap or a board swap. The frequency of occurrence of soft parity errors are 10 to 100 times more than hard parity errors. Therefore, I would recommend to monitor the switch for next 48 hours before you replace anything. This greatly reduces the impact on your network.
Hope that helps.
Cheers
Sweta
P.s. Please rate the answer if it was helpful.
07-13-2011 07:09 PM
Thanks.
I will do that.
Regards.
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