Switch

[abdulkarim041]

hi All,

We have a switch at client side. Client compliant that switch was not being accessed. When I visited the site and connected my consol with switch then I founded the following error as:  

Unexpected exception to CPUvector 0, PC = 201CAB8

: Unexpected exception to CPUvector 0, PC = 201CAB8

: Unexpected exception to CPUvector 0, PC = 201CAB8

: Unexpected exception to CPUvector 0, PC = 201CAB8

: Unexpected exception to CPUvector 0, PC = 201CAB8

After restarting the switch issue has been resolved. I just want to know the cause of the error

BR

Abdul Karim

[Reza Sharifi]

Hi,

Not sure what type of switch you have.  Here is a link an IOS bug.  This may not be exactly the same issue as yours, but it is good idea to contact TAC for support.

https://quickview.cloudapps.cisco.com/quickview/bug/CSCee43883

HTH

[abdulkarim041]

Thanks Reza,

Kindly find the show version as

Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 15.0(2)SE9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Tue 01-Dec-15 06:42 by prod_rel_team

ROM: Bootstrap program is C3560E boot loader
BOOTLDR: C3560E Boot Loader (C3560X-HBOOT-M) Version 12.2(58r)SE1, RELEASE SOFTWARE (fc1)

LAN-PWI5-AS-01 uptime is 6 days, 2 hours, 3 minutes
System returned to ROM by power-on
System restarted at 05:42:08 UTC Thu Apr 28 2016
System image file is "flash:c3560e-universalk9-mz.150-2.SE9.bin"

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: ipservices
License Type: Permanent
Next reload license Level: ipservices

cisco WS-C3560X-24 (PowerPC405) processor (revision K0) with 262144K bytes of memory.
Processor board ID FDO1841R2GL
Last reset from power-on
2 Virtual Ethernet interfaces
1 FastEthernet interface
28 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : A0:EC:F9:09:7D:80
Motherboard assembly number : 73-12554-11
Motherboard serial number : FDO184120TN
Model revision number : K0
Motherboard revision number : B0
Model number : WS-C3560X-24T-E
Daughterboard assembly number : 800-32786-02
Daughterboard serial number : FDO18411A18
System serial number : FDO1841R2GL
Top Assembly Part Number : 800-31331-09
Top Assembly Revision Number : E0
Version ID : V06
CLEI Code Number : CMMPW00DRA
Hardware Board Revision Number : 0x05

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 30 WS-C3560X-24 15.0(2)SE9 C3560E-UNIVERSALK9-M

Configuration register is 0xF

[Reza Sharifi]

Thanks for the output. 

Can't find any reference to this error message.  I think you should consult TAC so they can investigate the issue.

HTH