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System Crash 2611 & 3640

crdusainc
Level 1
Level 1

Hello people...

I got some unexpected System crash, and this happens to 2 different routers on the same network...

(We suffer a Crash and change the router, happens the same to the new router after some time, maybe 40 minutes!!)

Here is the last console report for the new router....

%Software-forced reload

Preparing to dump core...

4w1d: %SYS-2-WATCHDOG: Process aborted on watchdog timeout, process = IP NAT Age

r.

-Traceback= 803C95F4 803CD700 803C74AC 8039EA84 803B99FC 80C14718 80C14860 803C6

828 803C9EC8

10:52:48 EASTERN Tue Apr 9 2013: Unexpected exception to CPUvector 700, PC = 80

3C4F0C

-Traceback= 803C4F0C 803C4F0C 803CD700 803C74AC 8039EA84 803B99FC 80C14718 80C14

860 803C6828 803C9EC8

Free space check for flash:crashinfo_20130409-155248 failed (9584/22090)

=== Flushing messages (10:52:48 EASTERN Tue Apr 9 2013) ===

Queued messages:

*** System received a Software forced crash ***

signal= 0x17, code= 0x700, context= 0x82962c88

PC = 0x803c4f0c, Vector = 0x700, SP = 0x82f2fbbc

System Bootstrap, Version 12.1(3r)T2, RELEASE SOFTWARE (fc1)

Copyright (c) 2000 by cisco Systems, Inc.

Copyright (c) 2000 by cisco Systems, Inc.

SOME QUICK HELP?

thanks in advance!!!

3 Replies 3

vmiller
Level 7
Level 7

If you are doing NAT on these devices, from experience they tend to not release memory. what IOS version ?

Yes we are doing NAT,

2620 :

ROM: System Bootstrap, Version 12.1(3r)T2, RELEASE SOFTWARE (fc1)

ROM: C2600 Software (C2600-J1S3-M), Version 12.3(20), RELEASE SOFTWARE (fc2)

2620-2020NEW uptime is 32 minutes

System returned to ROM by error - a Software forced crash, PC 0x803C4F0C at 10:5                                                                             2:48 EASTERN Tue Apr 9 2013

System restarted at 10:55:19 EASTERN Tue Apr 9 2013

System image file is "flash:c2600-j1s3-mz.123-20.bin"

3640:

ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (f                                                                             c1)

3640-2020 uptime is 1 hour, 43 minutes

System returned to ROM by error - a Software forced crash, PC 0x60448670 at 14:4                                                                             4:23 UTC Tue Apr 9 2013

System restarted at 14:45:16 UTC Tue Apr 9 2013

System image file is "flash:c3640-i-mz.122-8.T4.bin"

thanks

Very old code on out of support devices.

12.3 is the last supported release for non XM 2600's from the boot stuff it does appear that you are on 12.3

12.4 is the last release for 3640. You would have to check with the feature navigator to see what might work.

I'd find another device to do my translations on.

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