02-12-2017 06:04 AM - edited 03-08-2019 09:18 AM
I am running diagnostics on Catalyst 2960X and am seeing results which look like this:
Switch 1: SerialNo : xxxx
Overall Diagnostic Result for Switch 1 : MAJOR ERROR
Test results: (. = Pass, F = Fail, U = Untested)
1) TestPortAsicStackPortLoopback ---> .
2) TestPortAsicLoopback ------------> F
3) TestPortAsicRingLoopback --------> .
4) TestPortAsicCam -----------------> .
5) TestMicRingLoopback -------------> .
6) TestPortAsicMem -----------------> .
7) TestInlinePwrCtlr ---------------> .
What does that 'F' imply?
(1) What does this test do?
(2) What does failing this test suggest?
I have ~60 Catalyst 2960X, divided up into ~eight Stacks. On one particular Stack, I'm seeing various issues ... (intense Layer 2 loops, in which duplicate copies of frames are flooded to all ports ... this is obvious from pcaps, in which packets contain identical IP Ident numbers ... and in volume ... for example, 100,000+ HSRP Hellos in a single second ... each Hello reasonable & expected (sourced from the appropriate IP addresses)).
So, on a whim, I ran GOLD on each switch:
diagnostic start switch 1 test all
and discovered that (2) of the (8) switches in that particular Stack reported this 'F' for TestPortAsicLoopback. Hmm, perhaps a clue as to what is going on. Then, I ran GOLD on most of my other Stacks ... and found the same thing: (21) of the (45) Cat2960X which I tested displayed this 'F' for TestPortAsicLoopback. As far as I can tell, my other Stacks are running fine.
--sk
02-12-2017 06:49 PM
'F' means fail, and usually indicates a hardware issue.
But with it happening across so many switches perhaps it is a false positive.
03-03-2017 04:53 AM
TAC tells me that they ignore a Fail on this test when it is run On-Line and investigate when it shows up on POST.
I also note this defect: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtl08303/?referring_site=bugquickviewredir, which to my read basically says "someone else has observed this also"
08-02-2018 03:30 AM
Dear stuartkendrick,
I had the same problem until i've installed c2960s-universalk9-mz.150-2.SE10 ios. After installation this problem didn't occur.
Best Wishes,
Rostom.
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