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the access point restarts itself.

daosafi01
Level 1
Level 1

Good evening,
I have a Cisco 2960 POE switch, on which I connected a Cisco 1261N Access Point, but I found that often the access point restarts itself. I would like your assistance, to help me know the reasons. At first, I thought an update, but I found that it restarted again this morning.
thank you in advance

3 Replies 3

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

It seems to be a hardware issue since software upgrade did not fix it.

RMA the access point back to Cisco for replacement.

HTH

Deepak Kumar
VIP Alumni
VIP Alumni

Hi,

I faced the same issue with Cisco Ip phones and access points. We found the issue with Cat6 Cable (IO Box). My suggestion that please use a standard Cat 6 A cable and connect directly to the switch port. I hope this will helpful if there is no device hardware issue. 

 

Regards,

Deepak Kumar

 

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

Thank you for your messages, but the problem, it restarts at the same time every day.

Hardware problem or cable problem?

Thanks

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