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Trouble in Master Reset Catalyst Express 500

leticiaslv
Level 1
Level 1

I'm trying to do a Master reset on my Catalyst Express 500 (WS-CE500-24TT v01) and I'm having troubles with this.

I've try to follow this steps... http://www.cisco.com/image/gif/paws/70874/ce500_factory.pdf

I do everything as it says, but when I plug the cable and I pull up the Web browser nothings appear, just the message that I don't have a Internet connection.

The LED port on switch don't stop blinking as LED setup either. Is There a problem?

Is there another way to do the master reset?

I hope you can help me!

1 Reply 1

Sale86386
Level 1
Level 1

I think I've already spots somewhere your question.

I managed to help myself even though I have windows 7.

Following Cisco's instructions step by step, but with a small modification.

In the step where we expect to get a dynamic IP address "Obtain an IP address automatically"

in advance you set a fixed IP address that you expect: 10.0.0.2 255.255.255.0 (this is all that is needed).

If you do it after you have already connected to the switch, thing does not work, you must do it earlier

while PC is not connected to the switch.

To me it worked I hope it will help you.      

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