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Unable to install WLC package on 9300L Switch

rasmus.elmholt
Level 7
Level 7

Hi,

 

I have a 9300L with IOS version 17.3.4 install in install mode, and trying to add the eWLC bundle.

I have moved the package to the switch and trying to install it from the console, but it keeps giving me an error.

DK-SJ2-FIAB#show install summ
[ Switch 1 ] Installed Package(s) Information:
State (St): I - Inactive, U - Activated & Uncommitted,
            C - Activated & Committed, D - Deactivated & Uncommitted
--------------------------------------------------------------------------------
Type  St   Filename/Version
--------------------------------------------------------------------------------
IMG   C    17.03.04.0.5557

--------------------------------------------------------------------------------
Auto abort timer: inactive
--------------------------------------------------------------------------------


DK-SJ2-FIAB#dir | inc 9800
655399  -rw-        597198288  Sep 25 2021 19:21:20 +02:00  C9800-SW-iosxe-wlc.17.03.04.SPA.bin
DK-SJ2-FIAB#install add file flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin aci
DK-SJ2-FIAB#install add file flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin acti
DK-SJ2-FIAB#$ file flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin activate com
DK-SJ2-FIAB#$h:C9800-SW-iosxe-wlc.17.03.04.SPA.bin activate commit pro       
DK-SJ2-FIAB#$-iosxe-wlc.17.03.04.SPA.bin activate commit prompt-level none
install_add_activate_commit: START Sat Sep 25 19:55:27 CEST 2021
install_add_activate_commit: Adding PKG
install_add_activate_commit: Checking whether new add is allowed ....

--- Starting initial file syncing ---
Info: Finished copying flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin to the selected switch(es)
Finished initial file syncing

--- Starting PKG Add operation ---
Performing PKG_ADD on all members
  [1] PKG_ADD package(s) on switch 1
    FAILED: install_add /flash/C9800-SW-iosxe-wlc.17.03.04.SPA.bin: Improper State./flash/C9800-SW-iosxe-wlc.17.03.01.SPA.bin not present. Please restore file for stability.
  [1] Finished PKG_ADD on switch 1
Checking status of PKG_ADD on [1]
PKG_ADD: Passed on []. Failed on [1]
Finished PKG Add operation

FAILED: install_add_activate_commit  exit(1) Sat Sep 25 19:57:00 CEST 2021

I have made sure that the SHA sum of the file is correct on the file.

DK-SJ2-FIAB#show install log  
[0|install_op_boot]: START Sat Sep 25 17:28:29 Universal 2021
[0|install_op_boot(INFO, )]: Mount IMG INI state base image
[0|install_op_boot(INFO, )]: ERR: /flash/C9800-SW-iosxe-wlc.17.03.01.SPA.bin SMU file does not exist. Skipping... 
[0|install_op_boot(INFO, )]: active_smus
[0|install_op_boot(INFO, )]: 
[0|install_op_boot(INFO, )]: prev_active_smus
[0|install_op_boot(INFO, )]: 
[0|install_op_boot(INFO, )]: deactivated: changed SMU 
[0|install_op_boot(INFO, )]: l_deactivate_crdu_list is 
[0|install_op_boot(INFO, )]: activated: changed SMU 
[0|install_op_boot(INFO, )]: l_activate_crdu_list is 
[0|install_op_boot(INFO, )]: SMU Card Arch x86_64 
[0|install_op_boot(INFO, )]: SMU Card Arch x86_64 
[0|install_op_boot(INFO, )]: Mount IMG INI state base image
[0|install_op_boot(INFO, )]: Subpkg mount and predownload ap images sta file : /bootflash/.installer/issu_smu_one_time_sta
[0|install_op_boot]: END SUCCESS  Sat Sep 25 17:28:30 Universal 2021
[0|install_op_boot(INFO, )]: cleanup_trap  remote_invocation 0 operation install_op_boot .. 0 .. 0
[1|install_add_activate_commit]: START Sat Sep 25 19:55:27 CEST 2021
[1|install_add_activate_commit(INFO, )]: Set INSTALL_TYPE to PKG
[1|install_add_activate_commit(CONSOLE, )]: Adding PKG
[1|install_add_activate_commit(CONSOLE, )]: Checking whether new add is allowed ....
[1|install_add_activate_commit(INFO, )]: [1]: Performing verify_smu
  SUCCESS: verify_smu finished
[remote|install_add]: START Sat Sep 25 19:56:20 CEST 2021
[remote|install_add(INFO, )]: Install SubType : NONE
[remote|install_add( FATAL)]: Improper State./flash/C9800-SW-iosxe-wlc.17.03.01.SPA.bin not present. Please restore file for stability.
[remote|install_add(INFO, )]: cleanup_trap  remote_invocation 1 operation install_add .. 6 .. 0
[1|install_add_activate_commit(INFO, )]: [1]: Performing PKG_ADD
  SUCCESS: PKG_ADD finished
[1|install_add_activate_commit(INFO, )]: Remote output from switch 1
[1|install_add_activate_commit(INFO, )]: FAILED: install_add /flash/C9800-SW-iosxe-wlc.17.03.04.SPA.bin: Improper State./flash/C9800-SW-iosxe-wlc.17.03.01.SPA.bin not present. Please restore file for stability.
[1|install_add_activate_commit]: END FAILED exit(1)  Sat Sep 25 19:57:00 CEST 2021

Any suggestions are welcome.

1 Accepted Solution

Accepted Solutions

rasmus.elmholt
Level 7
Level 7

Hi,

Adding the file for 17.3.1 to the flash and reinstalling the 17.3.4 package made the different.

No idea why.

DK-SJ2-FIAB#dir flash: | inc 9800
655423  -rw-        598128080  Sep 25 2021 20:06:27 +02:00  C9800-SW-iosxe-wlc.17.03.01.SPA.bin
655399  -rw-        597198288  Sep 25 2021 19:21:20 +02:00  C9800-SW-iosxe-wlc.17.03.04.SPA.bin
DK-SJ2-FIAB#install add file flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin acti

SUCCESS: install_add_activate_commit /flash/C9800-SW-iosxe-wlc.17.03.04.SPA.bin Sat Sep 25 20:11:32 CEST 2021

DK-SJ2-FIAB#show install summ
[ Switch 1 ] Installed Package(s) Information:
State (St): I - Inactive, U - Activated & Uncommitted,
            C - Activated & Committed, D - Deactivated & Uncommitted
--------------------------------------------------------------------------------
Type  St   Filename/Version
--------------------------------------------------------------------------------
IMG   C    17.03.04.0.5557
PKG   C    flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin

--------------------------------------------------------------------------------
Auto abort timer: inactive
--------------------------------------------------------------------------------

 

View solution in original post

1 Reply 1

rasmus.elmholt
Level 7
Level 7

Hi,

Adding the file for 17.3.1 to the flash and reinstalling the 17.3.4 package made the different.

No idea why.

DK-SJ2-FIAB#dir flash: | inc 9800
655423  -rw-        598128080  Sep 25 2021 20:06:27 +02:00  C9800-SW-iosxe-wlc.17.03.01.SPA.bin
655399  -rw-        597198288  Sep 25 2021 19:21:20 +02:00  C9800-SW-iosxe-wlc.17.03.04.SPA.bin
DK-SJ2-FIAB#install add file flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin acti

SUCCESS: install_add_activate_commit /flash/C9800-SW-iosxe-wlc.17.03.04.SPA.bin Sat Sep 25 20:11:32 CEST 2021

DK-SJ2-FIAB#show install summ
[ Switch 1 ] Installed Package(s) Information:
State (St): I - Inactive, U - Activated & Uncommitted,
            C - Activated & Committed, D - Deactivated & Uncommitted
--------------------------------------------------------------------------------
Type  St   Filename/Version
--------------------------------------------------------------------------------
IMG   C    17.03.04.0.5557
PKG   C    flash:C9800-SW-iosxe-wlc.17.03.04.SPA.bin

--------------------------------------------------------------------------------
Auto abort timer: inactive
--------------------------------------------------------------------------------

 

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